Customer Service Executive

2 months ago

Pune, India Gurukrupa enterprises Full time

Designation
- Executive/Customer Service Executive

**Location
- Hinjewadi, Wakad, Aundh, Kothrud, Deccan, Kharadi, Viman nagar, Yerwada, Khadki, Pimpri-Chinchwad, Dighi, Hadapsar.**

About the function
- Billing Collection

Purpose of your role
- Supplier invoice validation & Dispute resolution

**You will be accountable for (Key Responsibilities)**
- Accounting supplier invoices
- Should validate 100% invoices and approve towards payment for undisputed charges within payment due date agreed.
- Disputes should be notified on time to internal and external stake holders
- Discuss and conclude the disputes withing agreed timelines with the suppliers.
- Proactive handling on on exceptions and work towards resolution.
- Work towards constructing effective processes towards smooth and accurate payment process to the suppliers.

**You Are (Behaviours to display aligned to DRIVE)**

Entrepreneurial: You spot opporunities to drive growth for our brand and our customers, making sure brand is always protected, enhanced, and elevated

Proactive and open: As a team, we embrace new ideas, challenges and change with positivity and a hand on approach

Human: We all make mistakes, but you are not afraid of failure, nor do you penalise it. You see mistakes as opportunities to learn for the future

**Job Types**: Permanent, Part-time, Full-time, Fresher

**Salary**: ₹25,000.00 - ₹45,000.00 per month

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

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