Customer Care Executive

2 weeks ago


Mumbai Maharashtra, India FINNOVATE Full time

As a Customer Care Executive, you will play a pivotal role in ensuring exceptional customer experiences and fostering long-lasting relationships between our company and its clients. You will be responsible for maintaining a high standard of service delivery and addressing customer inquiries and concerns promptly and effectively.

**Responsibilities**:

- Respond to customer inquiries, concerns, and complaints in a timely and professional manner, striving for first-contact resolution.
- Build rapport and establish positive relationships with customers to enhance their overall experience.
- Collaborate with cross-functional teams such as sales and marketing to address customer needs and improve service delivery.
- Implement and maintain customer service standards and procedures to ensure consistency and quality across all interactions.
- Stay updated on industry trends, best practices, and competitors' activities to remain informed and innovative in customer service strategies.

Qualifications:

- Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
- Proven experience in a customer service or customer-facing role, preferably in a B2B or B2C environment.
- Excellent communication skills, both verbal and written, with a strong emphasis on active listening and empathy.
- Ability to handle challenging situations calmly and effectively, demonstrating problem-solving and conflict resolution skills.
- Proficiency in using customer service software, CRM systems, and other relevant tools.
- Strong organizational skills with the ability to prioritize tasks and manage time efficiently.
- A passion for delivering exceptional customer experiences and a genuine desire to help others.
- Flexibility to adapt to changing priorities and work in a fast-paced environment.
- A positive attitude and a willingness to go above and beyond to exceed customer expectations.

Join our team and be a driving force in shaping our company's commitment to customer excellence. If you're passionate about delivering exceptional service and making a positive impact, we want to hear from you

**Job Types**: Full-time, Permanent

**Salary**: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 3 years (preferred)
- Customer service: 2 years (required)

**Language**:

- English (required)

Work Location: In person



  • Mumbai, Maharashtra, India Candiclie Consultancy Pvt. Ltd. Full time

    **Position: Customer Care Executive** **Industry : Facility / Security only preferred** **Location: Mumbai, Goregaon** **Job Type: Onsite** **Budget: 5-12 LPA( Depends on your experience, current CTC and skills)** **Experience: Minimum 4 years of relevant exp.** **Notice Period: 15-30 Days( Immediate Joiner more preferred )** **Company...


  • Navi Mumbai, Maharashtra, India timesjobs Full time

    JOB DETAILSGenerate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using thFUNCTIONAL AREACustomer care Executive,Customer care executive jobs in Mumbai,Customer care...


  • Govandi, Mumbai, Maharashtra, India One Click India Full time

    One _Click_ India require Customer Care Executive to handle customer queries, suggestions and complaints. One _Click_ India bound to provide satisfaction to their customers. So, we need people who can work hardly and dedicatedly to reach company common goal.


  • Andheri East, Mumbai, Maharashtra, India Vibrant Training & Placement Full time

    Join Our Team as a Customer Care Executive! Location: Andheri, Mumbai Shift: Rotational **Salary**: ₹23k - ₹27k Immediate Joining Excellent English Skills Needed Looking for a career in customer care? We're hiring Customer Care Executives in Andheri, Mumbai! If you're a graduate with excellent English proficiency and can start immediately, we want to...


  • Navi Mumbai, Maharashtra, India Vibrant Training & Placement Full time

    Job Opportunity: Customer Care Executive Location: Navi Mumbai Shift Timing: 10:00 AM to 7:00 PM (Day Shift) Week Off: Sunday (Fixed) Process: Inbound Voice Process We're seeking enthusiastic individuals to join our team as Customer Care Executives in Navi Mumbai! If you have excellent communication skills and enjoy assisting customers, this role is...


  • Mumbai, Maharashtra, India Arthsatvva Marketing Services Pvt. Ltd. Full time

    We require Customer Care Executive for **Luxury Vehicle Showroom.** Customer service automobile: 1 year (required). Greet and give necessary details of vehicle to customers Resolve complaints of customers Give necessary MIS to Management Co ordinate Delivery of Vehicles Salary will be between 30,000/- Rs. to 40,000/- Rs. **Salary**: ₹30,000.00 -...


  • Mumbai, Maharashtra, India Global Hunt Full time

    We are hiring Customer Care Executive ,Mumbai - Minimum 6 months to 1 year of experience in outbound calling. - Good communication skills. - Basic computer skills and familiarity with CRM software. - Strong negotiation and closing skills. - Ability to work independently and as part of a team. - Any Graduate**.**: - Competitive salary with performance-based...


  • Maroshi, Mumbai, Maharashtra, India Empric Outsourcing Pvt Ltd Full time

    A customer care executive is a professional responsible for **communicating the how's and why's regarding service expectations within a company**. These professionals perform a number of duties, including answering phones, responding to customer questions and assisting with customer issues. Freshers are welcome Graduate in any field **Salary**:...


  • Mumbai, India employe hub Full time

    Hello, We are looking for a Customer Care Executive for a reputed firm. Location : Kalyan, Mumbai. Job Title : Customer Care Executive Location : Kalyan Job Overview A CCE is responsible for overseeing the entire operations process & responsible for ensuring operations deadlines are met while maintaining quality standards. Job...


  • Navi Mumbai, India timesjobs Full time

    JOB DETAILS1 Acts as first contact point for customer claims; supports customer in notification and reception of claims, provides DGF claims documents, collects required documents from claimant and hands over to specialized claims handlers when documents are complete2 Accepts all orders (from customer or overseas office) and processes them for handover to...


  • Navi Mumbai, Maharashtra, India timesjobs Full time

    JOB DETAILS1 Acts as first contact point for customer claims; supports customer in notification and reception of claims, provides DGF claims documents, collects required documents from claimant and hands over to specialized claims handlers when documents are complete2 Accepts all orders (from customer or overseas office) and processes them for handover to...


  • Navi Mumbai, India timesjobs Full time

    JOB DETAILS1) New sales opportunities through lead follow-up and outbound cold calls and emails.2) Research on Industrial and Non Industrial Projects across India3) Find correct person to reach through self-research and passing through Operator/Reception4) Understand customer needs and requirements5) Route qualified opportunities to the appropriate sales...


  • Navi Mumbai, Maharashtra, India timesjobs Full time

    JOB DETAILS1) New sales opportunities through lead follow-up and outbound cold calls and emails.2) Research on Industrial and Non Industrial Projects across India3) Find correct person to reach through self-research and passing through Operator/Reception4) Understand customer needs and requirements5) Route qualified opportunities to the appropriate sales...


  • Navi Mumbai, Maharashtra, India timesjobs Full time

    SALARY: 15 to 20kLOCATION:Mumbai,Navi-Mumbai,ThaneVACANCIES: 3QUALIFICATION:GraduationMALE/FEMALE:BothEXPERIENCE: 1 to 2 yearsJOB DETAILS To Attend the outbound calls of customers To identify and convert the opportunities for cross selling Responsible for quality communication and customer servicing Ensure customer delight and consistent service...


  • Nashik, Maharashtra, India Global Placement & Career Guidance Center Full time

    **Customer Care Executive** **Aurangabad, Mumbai, Nashik, Pune** customer care, Relations, communications leadership - Experience- 2 - 5 Years- Salary- 2 Lac To 4 Lac 75 Thousand P.A.- Industry- Front Office / Reception/Computer Operator/Assistant- Qualification- B.A, B.B.A, B.Com, B.Tech/B.E, M.A, M.B.A/PGDM, M.Com- Key SkillsGood...


  • Mumbai, India Switrus Holidays Pvt Ltd Full time

    We are seeking a skilled and customer-oriented individual to join our team as a Customer Care Executive. As a Customer Care Executive, you will be responsible for providing exceptional customer service, resolving inquiries, and ensuring customer satisfaction. You will play a vital role in maintaining positive relationships with our valued customers and...


  • Mumbai, India Switrus Holidays Pvt Ltd Full time

    We are seeking a skilled and customer-oriented individual to join our team as a Customer Care Executive. As a Customer Care Executive, you will be responsible for providing exceptional customer service, resolving inquiries, and ensuring customer satisfaction. You will play a vital role in maintaining positive relationships with our valued customers and...


  • Pune, Maharashtra, India Epiv Solution And Services Full time

    **Company Description** EPIV Solution & Services is a legal lead generation company located in Pune that specializes in Mass Tort, class action lawsuits, and personal injury cases. As a company, we focus on delivering unmatched quality with our highly qualified, signed claimants prepared for legal representation, replacement assurance, and dedication to...


  • Mumbai, India One Click India Full time

    **Job Details**: One Click India require Customer Care Executive to handle customer queries, suggestions and complaints. One Click India bound to provide satisfaction to their customers. So, we need people who can work hardly and dedicatedly to reach company common goal.


  • Vashi, Navi Mumbai, Maharashtra, India betterment quest solution Full time

    We are looking customer care executive onroll job Pay: ₹15,000.00 - ₹28,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Monday to Friday Supplemental pay types: - Performance bonus **Education**: - Bachelor's (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1 year...