Voice/chat Support Executive

6 months ago


Mohali, India Vardhman Textiles Limited Full time

**Job description**

**Role & responsibilities**

handling customer inquiries and resolving their concerns

Responsible for accurately documenting customer interactions, inquiries and resolutions

Play a crucial role in addressing complaints

Escalate unresolved queries to respective departments for accurate redressal

Hiring for **Customer Support(Voice and Chat Process)**
- **Graduates-Both Fresher and Experienced can apply.**:

- **Under graduates
- with 1 year of experience can apply.**:

- Should have e**xcellent communication skills.**:

- Should know **English, Hindi**.
- Should have experience in Chat or Voice **process( Any Domain)**:

- **Work From Office**:

- **Interview Virtual/ walk in**

**5 days working, 2 Day off**

Work Location: Chandigarh,Mohali

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹14,000.00 - ₹25,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
- US shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 7017657729



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