Chat Support Executive
3 weeks ago
We are Hiring
Role **:Chat Support Executive**
Must Have Good Written and Verbal Communication Skills
Location**:Noida, Uttar pradesh**
Qualification: Graduate/ Post Graduate
Experience: 0 - 1Year
Salary : 13k - 16k Take home
Shift **:Rotational shift and Rotational week off**
Roles and Responsibilities:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Managing of the Returns and Refunds Process
- Acknowledging and resolving customer complaints.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Knowing our products inside and out so that you can answer questions.
- Coordinating with different courier partners, to get an update on the delivery status etc
- To manage all daily tasks and duties related to the process with strict compliance to guidelines.
Note: Work from office only
For more information Contact : HR - 7200585283 (Mathumitha)
**Salary**: ₹13,000.00 - ₹16,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Sector 62, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 7200585283
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