Front Office Staff

6 months ago

Calicut Kerala, India Corpus Data Hub Full time

**Front Desk Management**:
**About Us**: Corpus Data Hub is a leading IT training institution dedicated to helping graduates transition into rewarding careers in the IT sector. Our mission is to provide high-quality training and support to ensure our students achieve their professional goals. We are seeking a motivated and dynamic Front Office Executive to join our team and contribute to our success.

The Front Office Executive will be the face of Corpus Data Hub, responsible for managing the reception area, handling student inquiries, performing various administrative tasks, and ensuring the smooth operation of the front office. This role is crucial as the first point of contact for students, visitors, and employees, requiring excellent communication and organizational skills.

**Key Responsibilities**:

- Greet and welcome students, visitors, and clients in a friendly and professional manner.
- Manage the reception area to ensure it is tidy and presentable at all times.
- Answer and direct phone calls to the appropriate staff members.
- Handle inquiries from prospective and current students regarding courses, schedules, and enrollment processes.
- Provide detailed information about the institution’s programs and services.
- Schedule and coordinate student appointments and interviews.
- Manage office supplies inventory and place orders when necessary.
- Ensure the smooth operation of office equipment and coordinate maintenance as needed.
- Assist in the organization and management of office events and activities.
- Conduct follow-up calls with potential and enrolled students to provide information and support.
- Maintain accurate records of all communications and follow-ups.
- Assist in student retention efforts through regular communication and support.
- Provide administrative support to the management team and other departments as required.
- Assist with the preparation of reports, presentations, and other documents.
- Handle incoming and outgoing mail and courier services.
- Support in organizing and managing training sessions and workshops.
- Assist with the enrollment and registration processes.
- Perform other duties as assigned to ensure the smooth functioning of the institution.

**Personal Attributes**:

- Friendly and approachable personality.
- High level of integrity and professionalism.
- Attention to detail.
- Ability to work independently and as part of a team.
- Punctual and reliable.

**Skills**:

- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong organizational and multitasking abilities.
- Customer-service oriented with a professional demeanor.
- Ability to work under pressure and manage time effectively.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹6,000.00 - ₹12,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Work Location: In person

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