Call Center Support Representative

3 weeks ago


Remote, India QuantumBricks Full time

Job Title: Customer Call Center Support Representative (Chinese/Mandarin)—US Timing

Location: Remote

**Job Description**:
We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Call Center Support Representative. As a representative, you will be responsible for providing exceptional customer service to our Mandarin-speaking clientele during US business hours. This role requires fluency in both Mandarin Chinese and English, excellent communication skills, and a passion for helping customers resolve their inquiries and concerns.

**Responsibilities**:

- Handle inbound and outbound customer calls in Mandarin Chinese, assisting with inquiries, troubleshooting, and providing product or service information.
- Deliver outstanding customer service by actively listening to customers, understanding their needs, and providing appropriate solutions or recommendations.
- Maintain accurate records of customer interactions, transactions, inquiries, and complaints using our CRM system.
- Collaborate with other team members to ensure consistent and effective communication and resolution of customer issues.
- Follow company policies and procedures while adhering to quality standards and service level agreements.
- Identify opportunities for process improvements and contribute ideas to enhance the overall customer experience.
- Stay updated on product knowledge, company policies, and industry trends to better assist customers and provide accurate information.

**Requirements**:

- Fluency in both Mandarin Chinese and English (written and verbal) is essential.
- Prior experience in customer service, call center support, or related roles is preferred.
- Strong communication skills and the ability to effectively convey information to customers with varying levels of language proficiency.
- Excellent interpersonal skills with a customer-centric approach and a positive attitude.
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- Proficiency in using computer systems, CRM software, and other relevant tools.
- Flexibility to work US timing hours
- High school diploma or equivalent; additional education or certifications in customer service or related fields are a plus.

Pay: ₹40,000.00 - ₹60,000.00 per month

Schedule:

- Night shift

**Education**:

- Bachelor's (preferred)

Work Location: Remote



  • Remote, India Brisk Logic Pvt. Ltd. Full time

    We are seeking a confident and fluent English-speaking Call Center Representative with an American accent to join our team for a real estate client. As a representative, you will engage with a US audience, providing top-notch customer service and support. Your primary responsibilities will include calling from a provided list, asking pertinent questions, and...


  • remote, India Prioxtel Virtual Solutions Full time

    Job Description Join Our Team: Work-from-Home Call Center Representative Wanted!  Are you ready to be the superhero voice that connects our clients with their cherished customers? We're actively seeking a passionate Call Center Representative to work remotely, serving as the crucial link between our clients and their current and potential customer...


  • Remote, India Airoktech Full time

    I am currently hiring for a client based out of USA. Product Solar Panels. Must have requirement: Minimum 6 months US call centre experience Excellent English Communication Must have done cold calling Shift Timing : 10PM to 7AM Weekly payment in $ Salary( Per hour)+Incentive (Per appointment) \ **Job Types**: Full-time, Regular / Permanent **Salary**:...

  • Call Center Executive

    4 weeks ago


    Remote, India Tensaw Technologies India Pvt Ltd Full time

    exp: minimum 6 months in calling related to US immediate joiners are preferred remote opportunity Application Question(s): - do you have experience in us related calling? - what is your notice period **Education**: - Bachelor's (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1 year (preferred) Work Location: Remote

  • Call Center Executive

    1 month ago


    Remote, India Sampattika Medical Solutions Pvt. Ltd Full time

    The hours will be 9 - 5 EST (roughly 6:30 pm to 2:30 am IST). US Calling experienced preferred. Good spoken English skill mandatory. **Salary**: ₹15,000.00 - ₹30,000.00 per month **Benefits**: - Work from home Schedule: - Monday to Friday - Night shift - US shift **Education**: - Bachelor's (preferred) **Experience**: - total work: 1 year...


  • Remote, India HLG Business Solutions- Helpline Group Full time

    The Call Center Executive (English) will be responsible for handling customer queries, resolving complaints, providing technical assistance, and ensuring customer satisfaction. The Executive will also be responsible for sales and cold-calling as per the requirement. **Qualifications** - Excellent Customer Support and Customer Service skills - Strong...

  • Sales Representative

    14 minutes ago


    Remote, India Aycom Business Solutions Pvt Ltd Full time

    Are you a results-driven salesperson with a long time industry experience in selling Call and Contact Centre Software Solutions and a knack for closing deals and maximizing revenue? Do you have a track record of generating more than 5 lakhs per quarter? AYCOM is seeking 20+ dynamic freelance sales representatives to join our team and drive sales growth. As a...


  • Remote, India LoudLess Full time

    Monsui, a premier fashion brand, seeks a Remote Customer Support Representative. Ideal for those with impeccable written English skills and a passion for customer satisfaction. **Responsibilities**: - Assist with size exchanges, refunds, and general queries. - Maintain accurate records and collaborate with the team. **Requirements**: - Prior customer...

  • Sales Representative

    1 month ago


    Remote, India DigiTran Technologies Full time

    DigiTran Technologies is a full-service software development studio specializing in customize software development for the different industries. What we are looking for: A charismatic, energetic, innovative, flexible, self-motivated team player, passionate about driving business growth. Superior communication, intuitive, social, multitasking, interpersonal,...

  • Sales Representative

    4 weeks ago


    Remote, India LEO V Full time

    **About the work from home job** 1. Assist in sales consultations, including making outbound calls to potential clients. 2. Conduct market research to identify potential leads and opportunities. 3. Support sales team activities by preparing materials and scheduling appointments. 5. Provide sales support by following up with leads and updating CRM...

  • Sales Representative

    1 month ago


    Remote, India Futwork Full time

    Job Description for **Sales Development Representative**: Skills Required - / Outbound Calling / Telesales **Roles and Responsibilities -** - Call our potential customers and engage with them - Post Engagement, Convert the potential customers to paid customers - Respond quickly to assigned leads - Keep updated with the product offerings and process...

  • Sales Representative

    1 month ago


    Remote, India Futwork Full time

    Job Description for **Sales Development Representative**: Skills Required - / Outbound Calling / Telesales **Roles and Responsibilities -** - Call our potential customers and engage with them - Post Engagement, Convert the potential customers to paid customers - Respond quickly to assigned leads - Keep updated with the product offerings and process...


  • Remote, India RajYug IT Solutions Full time

    **Job Requirements**: - Qualification : Any Graduate - Job Location : Work From Home / Pune Field work - Job Type : Full-Time - Experience : 0 to 7 years - Availability: Immediate to 30 days joining **Kindly send your CV to** **with Subject line - Medical Representative -** **for example Medical Representative - Neha Sharma - 3 years** - Job...

  • Sales Representative

    1 month ago


    Remote, India Futwork Full time

    Job Description for **Sales Development Representative**: Skills Required - / Outbound Calling / Telesales Company Domain - Finance **Roles and Responsibilities -**: - Call existing MSME customers and engage with the customers - Post Engagement pitch them for bill discounting - Collect details on call and qualify the lead - Respond quickly to assigned...


  • Remote, India Recooty Full time

    We are seeking a dedicated Customer Support Representative to join our dynamic team during US shift hours. **About Recooty** Recooty is a dynamic US-based startup, headquartered in Indore, Central India. We're revolutionizing recruiting and already trusted by 12,000+ users with our cutting-edge SaaS ATS platform. We've powered industry leaders like Avast,...


  • Remote, India Vertue Jobs Full time

    Communicate existing and potential customers to persuade them to purchase company products and services. Developing and sustaining solid relationships with customers to encourage repeat business. Using sales scripts proffered by the company to drive sales and respond to customer rejections. Developing in-depth knowledge of customer products and services...

  • Sales Representative

    4 weeks ago


    Remote, India INDIANPRENURS Full time

    Job Title: Web 3 Sales Representative Are you passionate about the future of the internet? Join our dynamic team as a Web 3 Sales Representative and be at the forefront of the next evolution in technology. As a pivotal member of our sales force, you will spearhead the promotion and adoption of Web 3 solutions, leveraging your expertise to connect with...

  • Call Center Executive

    17 minutes ago


    Remote, India Microsystems Full time

    **Job description**: - Providing training to use software - Input data accurately and efficiently into company databases and systems. - Verify and ensure the accuracy of data entered. - Review and correct any discrepancies in data. - Maintain confidentiality and security of all data by following company policies and procedures. - Organize and maintain...

  • Sales Representative

    1 month ago


    Remote, India Go Cheap Full time

    **Job Title**: Sales Representative **Company**: BeFoodie.Inc **Location**: Remote **About Us**: BeFoodie.Inc is a leading provider of [describe your company's products or services, e.g., healthy meal delivery services] dedicated to [brief description of your company mission, values, and goals]. We are seeking a motivated and results-driven Sales...

  • Sales Representative

    20 hours ago


    Remote, India Global OEM Solutions Co. Full time

    **Job Description**: Exp - 2+ Years **Job Types**: Full-time, Freelance Contract length: 6 months Pay: ₹8,086.00 - ₹36,126.54 per month Supplemental pay types: - Commission pay **Experience**: - Cold calling: 1 year (preferred) - total work: 1 year (preferred) - Sales: 1 year (required) - sales representative: 1 year (preferred) **Language**: -...