Tele Caller Executive

6 months ago


Ahmedabad, India GlamZei Full time

**Scope of Work**

2. Provide accurate and helpful information about products, services, pricing, and policies.

3. Address and resolve customer complaints, concerns, or issues effectively and in a timely manner.

4. Process returns, exchanges, and refunds according to company policies.

5. Maintain detailed records of exchanges, returns and refunds.

6. Maintain clear and concise communication with customers, ensuring their needs are met and their questions are answered.

7. Assist customers with order-related issues such as tracking, shipping, and delivery.

8. Stay informed about the company's products, services, and promotions to provide accurate information to customers.

9. Maintain detailed records of customer interactions, inquiries, and resolutions.

10. Gather customer feedback and provide insights to the management team for continuous improvement.

11. Collaborate with other departments, such as sales and operations, to address customer needs effectively.

12. Handling customers who are not accepting orders via phone calls (RTO Handling).

13. If any color is out of stock, call and coordinate with customer

14. Handling returns requests received via Shiprocket

**Skills Required**:
1. Good communication skills

2. English, Hindi & Gujarati
- must know these 3 languages

3. Negotiating skills

4. Convincing skills

5. Feedback handling

6. Documentation
- excel and word documents management

**KPIs**

1. Response time
- Respond to customer inquiries within 20 minutes for all communication channels

2. Average handle time-Try to solve customer queries in a single call with minimum follow ups to maintain a smooth flow.

3. Handling return rate
- Minimize the number of returns and exchanges through effective issue resolution and communication.

4. Accuracy of information
- Communicate clear policies about exchange return.

5. Product knowledge
- Understand the features of each product and explain them accurately to the customers.

6. Documentation accuracy
- Maintain reports accurately with use of Excel.

7. Attendance and punctuality

**Salary**: ₹8,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Speak with the employer**
+91 9081666871


  • Tele Caller Executive

    7 months ago


    Ahmedabad, Gujarat, India Soft Forum Solution Full time

    We need back office and tele caller executive for real estate company. **Salary**: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift **Experience**: - Tele caller: 1 year (preferred) Ability to Commute: - Ahmedabad, Gujarat (required) Work Location: In person

  • Tele Caller Executive

    6 months ago


    Ahmedabad, India Angel Financial Services Full time

    **Telecaller Executive** Hi, Greetings from Angel Financial Service!!! We are currently hiring for "Telecaller Executive" for Ashram Road Location. **Job Location : Ashram Road, Ahmedabad.** **Qualification : 12th Pass.** **Experience: 6 Months - 2 Years (Fresher can also apply)** Note : Should have experience in banking like credit card...

  • Tele Caller Executive

    3 months ago


    Ahmedabad, Gujarat, India Panacea Healthcare Management Full time

    **Designation : Tele caller** **Location : Memnagar, Ahmedabad** **No. of Position : 1** **Education : Any Graduation** **Experience : 2 years as tele caller** **Salary - 15-20 K CTC** **Shift - Day Shift** **You can reach out to us by : 9904808144** Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift Work Location: In person

  • Tele Caller Executive

    7 months ago


    Ahmedabad, India Citta Solutions Private Limited Full time

    This is a full-time on-site role of a Tele Caller at our Ahmedabad office. This role involves l outbound calls and ensuring the highest quality of customer service. The person in this role will also be responsible for data analysis, creating reports, and working in collaboration with the management team to meet targets and goals. **Qualifications** - 12th...

  • Tele Caller Executive

    6 months ago


    Prahlad Nagar, Ahmedabad, Gujarat, India Visualizer Mart Private Limited Full time

    Urgently hiring a Tele-caller Executive at a Ahmedabad-based Software Company with good communication skills. Responsible for regular office activities and Tele-calling as per the provided Database. **Salary**: ₹15,000.00 - ₹25,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Higher...

  • Tele Caller Executive

    6 months ago


    Bopal, Ahmedabad, Gujarat, India Satyameva jayate International School Full time

    Tele Caller Executive to make outbound calls to prospective customers or clients. Excellent communication skills, both verbal and written, with a clear and professional phone manner. Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: - Morning shift Work Location: In person

  • Tele Caller Executive

    6 months ago


    Ahmedabad, Gujarat, India Soft Forum Solutions Full time

    We required tele caller for our Ahmedabad location. **Freshers can apply** **Salary**: ₹10,086.00 - ₹12,130.14 per month Schedule: - Day shift **Experience**: - tele sales: 1 year (preferred) **Language**: - Gujarati (preferred) Work Location: In person

  • Tele Caller Executive

    6 months ago


    Ahmedabad, Gujarat, India Rays TechServ Pvt Ltd Full time

    Job Title : Tele Caller Executive **Job description**: - Studying the details of each offering and remaining abreast of updates to these offerings. - Obtaining and updating lists of individuals' contact details. - Calling active and budding clients to encourage the purchase of items. - Addressing clients' uncertainties, grievances, and suggestions on...

  • Tele Caller Executive

    7 months ago


    Ahmedabad, Gujarat, India Soft Forum Solutions Full time

    We required tele caller for our Ahmedabad location. **Salary**: ₹15,086.00 - ₹25,130.14 per month Schedule: - Day shift **Experience**: - tele sales: 1 year (preferred) **Language**: - English (preferred) Ability to Commute: - Ahmedabad, Gujarat (required) Work Location: In person

  • Tele Caller Executive

    2 weeks ago


    Ahmedabad, Gujarat, India Vinayaka personnel services Full time

    **Greetings from Vinayaka Personnel Services !!!** As a Tele Caller, you will be responsible for reaching out to potential and existing customers via phone to promote our products/services, handle inquiries, resolve issues, and drive sales. This is a customer-facing role that requires excellent communication skills and the ability to engage customers...

  • Tele Caller Executive

    7 months ago


    Ahmedabad, India Bexcode Services Full time

    **Job description** Telecaller A telecaller is responsible for gathering leads and producing sales by speaking with prospective and current customers over the phone. Their duties include gathering information from the target market, following up with customers to provide new products or services, and documenting customer feedback for follow-up...

  • Tele Caller Executive

    2 weeks ago


    Chandkheda, Ahmedabad, Gujarat, India Soft Forum Solutation Full time

    We are looking for an enthusiastic and engaged tele-caller to boost our sales by reaching out to our current and potential clients. For this, you need to obtain the list of individual information and source the data for additional members from the targeted audience. To be a successful tele-caller, you need to have the capability to convince even the...

  • Tele Caller Executive

    6 months ago


    Abasana, Ahmedabad, Gujarat, India N D Packaging Full time

    Designation : Tele caller Executive (Female) Location: Ahmedabad Time : 10 am to 6.30pm Exp: 6 Months to 2 years Department: Sales You should do as as telecaller in sales dept you should be knowledge of Ms-office excel work on computer. you should be speak Hindi ,English and Gujarati. Contact no - 9990079377 Sanjeev Choudhary (HR) **Job Types**:...

  • Tele Caller Executive

    7 months ago


    Bodakdev, Ahmedabad, Gujarat, India Zolvac Technologies Full time

    Are you an enthusiastic communicator with a passion for delivering exceptional customer service? Join our dynamic team at Zolvac Technologies as a Tele caller Executive and become an integral part of our customer outreach and support efforts! **Key Responsibilities**: - Make outbound calls to potential and existing customers to promote products/services. -...

  • Tele Caller Executive

    7 months ago


    Ahmedabad, Gujarat, India M Square Media (MSM) Full time

    The Role MSM Unify is looking for a qualified and confident **tele-callers (TCs) **to promote business development by working closely and building strong relationships with the students aspiring for international education, their parents, etc. to help make MSM Unify the top platform in its space. TC shall report to the Tele-Caller Manager (TCM). What...

  • Tele Caller

    6 months ago


    Ahmedabad, India Future gate Full time

    tele caller/ online customer admin laser and beauty clinic customer handling and guidance Pay: ₹20,000.00 - ₹350,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass)...

  • IT Tele Caller

    6 months ago


    Science City, Ahmedabad, Gujarat, India Allies Business Hub Full time

    Requirements: - Tele caller - Back office Executive - Receptionist - Process Executive - Back office Counsellor - Visa Counsellor Budget: 12k - 20k Experience: 1 + yrs Location: Science city & Ellies Bridge Contact: 9054801062 **Salary**: ₹12,000.00 - ₹20,000.00 per month Schedule: - Day shift **Education**: - Bachelor's...

  • Tele Caller Executive

    6 months ago


    Science City, Ahmedabad, Gujarat, India Kaamlo Platform Private Limited Full time

    we have a urgent job opening - POSITION: Tele-caller Executive SALARY: 15k - 20k QUALIFICATION: 12th pass AGE: 18-35 years Job timing - 10am-7pm EXPERIENCE- Fresher/ experience both can apply LOCATION- Science City, Ahmedabad - 9898933480 Thankyou **Job Types**: Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month **Benefits**: -...

  • Tele Caller Executive

    3 weeks ago


    Bopal, Ahmedabad, Gujarat, India Soft Forum Solutation Full time

    We are looking for an enthusiastic and engaged tele-caller to boost our sales by reaching out to our current and potential clients. For this, you need to obtain the list of individual information and source the data for additional members from the targeted audience. To be a successful tele-caller, you need to have the capability to convince even the...

  • Tele Caller Executive

    6 months ago


    Thaltej, Ahmedabad, Gujarat, India expert facility Full time

    **Description** - We are seeking some skilled tele caller cum sales executive to join our placement and recruitment agency team. - The tele caller will be responsible for making outbound calls to potential customers to promote our consultancy client and services, generate leads, and close sales. **Responsibilities**: - Make outbound and international calls...