Telly Caller

*Telecaller Job Description:*

A Telecaller is responsible for making outbound and inbound calls to potential customers or clients, providing information about products, services, or solutions, and addressing inquiries or concerns. Their primary goal is to generate leads, handle customer queries, and promote business offerings. They should maintain a friendly and professional tone, build rapport, and effectively communicate company information.

*Key Responsibilities:*
- Make outbound calls to customers to promote products or services.
- Handle inbound queries, resolving customer issues or redirecting them to the appropriate department.
- Update and maintain customer databases.
- Schedule appointments and follow up with leads.
- Meet daily/weekly targets for calls and lead generation.
- Maintain call records and report on outcomes.
- Ensure customer satisfaction and handle complaints professionally.

*Skills and Qualifications:*
- Excellent verbal communication skills.
- Persuasive and able to handle rejections.
- Good listening and problem-solving abilities.
- Basic computer knowledge for updating records.
- Positive attitude and ability to work under pressure.
- Previous experience in telecalling or sales is an advantage.

Pay: ₹8,471.20 - ₹15,845.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person