Tele Caller Executive
5 months ago
**Job Role
- Tele Caller**
**Responsibilities**:
- Make outbound calls to potential clients in tier 2 and tier 3 cities
- Understand the client problem and if relevant follow up with the expert to take it forward
- Follow scripts and call guides provided by the Market Research team
- Ensure that all calls are recorded and documented accurately
- Provide exceptional customer service to potential clients
- Meet or exceed daily and weekly call targets
- Follow-up on leads and appointments generated through outbound calls
- Participate in training and coaching sessions to improve performance
**Qualifications**:
- **High school diploma or equivalent 1+ years of experience in customer service or telemarketing
- Excellent communication and interpersonal skills
- Comfortable making cold calls
- Strong attention to detail and organizational skills
- Ability to work independently and as part of a team
- Basic computer skills, including proficiency in Microsoft Office and CRM systems
- Fluent in the local language of the specific tier 2 or tier 3 city is a plus
**Job Types**: Full-time, Permanent
**Salary**: ₹22,000.00 - ₹28,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Ability to Commute:
- Gurgaon, Haryana (required)
Ability to Relocate:
- Gurgaon, Haryana: Relocate before starting work (required)
Work Location: In person
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