5a - Process Associate - Dispute Resolution Inbound
6 months ago
Description: Inbound process to handle around 100+ calls in a day.
Education - Any Graduate
Experience: Minimum 1 year’ experience (Experience in Voice Customer service is added advantage)
Shifts: US Shift with 2 rotaional off
Job Location: Gurugram Badshahpur (WFO)
Job Description
n this role, The Disputes Support Analyst will be responsible for providing a world-class experience for our members, while handling their inbound phone call inquiries about the disputed transaction(s). They would be responsible for initiating a new dispute by efficiently capturing all relevant information from the Member accurately, as per US regulatory & compliance requirements.
**Other Details**:
- **Keywords**: International Voice / Domestic Voice / BPO
**Location**
Gurgaon
**Job Title**
5A - Process Associate - Dispute Resolution Inbound process - Gurugram
**Experience**
1.0 yrs - 2.0 yrs
**CTC**
INR 2.00 lacs - 3.90 lacs
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