5a - Process Associate - Dispute Resolution Inbound

6 months ago


Gurugram Haryana, India HyreFox Consultants Full time

Description: Inbound process to handle around 100+ calls in a day.

Education - Any Graduate

Experience: Minimum 1 year’ experience (Experience in Voice Customer service is added advantage)

Shifts: US Shift with 2 rotaional off

Job Location: Gurugram Badshahpur (WFO)

Job Description
n this role, The Disputes Support Analyst will be responsible for providing a world-class experience for our members, while handling their inbound phone call inquiries about the disputed transaction(s). They would be responsible for initiating a new dispute by efficiently capturing all relevant information from the Member accurately, as per US regulatory & compliance requirements.

**Other Details**:

- **Keywords**: International Voice / Domestic Voice / BPO

**Location**
Gurgaon

**Job Title**
5A - Process Associate - Dispute Resolution Inbound process - Gurugram

**Experience**
1.0 yrs - 2.0 yrs

**CTC**
INR 2.00 lacs - 3.90 lacs


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