Reservation Executive

1 month ago


Andheri West Mumbai Maharashtra, India Svenska Design Hotel Full time

Greets, registers, and assigns rooms to guests.
- Issues room key to guest.
- Responsible for proper key control and other security measures.
- Answers telephone in absence of telephone operator.
- Transmits and receives telephone messages and sets up guests’ wake-up calls.
- Date stamps, sorts, and racks incoming mail and messages.
- Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
- Keep records of room availability and guests’ accounts. Operates the front office computer system. Makes photocopies if needed.
- Computes bill, collects payment, and makes change for guests.
- Makes and confirms reservations.
- Posts charges such as room, food, liquor, or telephone, to guest folio.
- Makes restaurant, transportation, or entertainment reservations for guests
- Deposits guests’ valuables in hotel safe or safe deposit box.
- Checks out guests and inquires about their stay.
- Promotes and supports Brand Voice and Brand initiatives such as Priority Clubs and Associate Programs.
- Actively builds awareness of the Brand to guests.
- Provides and ensures high-quality guest relations. Receives and resolves guest complaints in a manner consistent with company policy. Makes Manager on Duty aware of any guest complaints.
- Maintains the desired levels of quality assurance ratings, including guest comment cards, accounting audit and inspection scores.
- Confers and cooperates with other departments as needed to ensure coordination of activities.
- Works toward a 90% walk-in conversion rate goal.
- Ensures Inn compliance of all company policies and procedures.
- Adheres to all safety procedures and informs management of any unsafe conditions.
- Attends meetings and training as requested.
- Should know about 'C' form and ARR

**Job Types**: Full-time, Permanent

**Benefits**:

- Food provided

Schedule:

- Rotational shift

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Andheri West, Mumbai, Maharashtra (required)

Work Location: In person

**Speak with the employer**

+91 9167707006


  • Reservation Executive

    1 month ago


    Andheri West, Mumbai, Maharashtra, India Svenska Design Hotel Full time

    Managing daily reservations for the restaurant - Review reservation booked daily - Ensure special handling of repeats guest and very VIP guest. - Ensuring that reservations are fulfilled in a timely manner while meeting all deadlines - Processing payment for all reservations using a computer reservation system, - Ensuring the accuracy of information in...


  • Mumbai, India Marriott Executive Apartments Full time

    POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions...


  • Mumbai, Maharashtra, India Manas Lifestyle Resort, Igatpuri Full time

    **Job Title**: Hotel Reservation Executive **Location**: Andheri East Mumbai, **Reports To**: Reservations Manager **Position Overview**: **Key Responsibilities**: - **Reservation Management**: - Process and confirm bookings, modifications, and cancellations in accordance with hotel policies. - Ensure accuracy of all reservations, including room types,...

  • Reservation Executive

    1 month ago


    Mumbai, Maharashtra, India Paradigm Consultancies Full time

    WE ARE HIRING Job designation: - Reservation Executive: GSA Job location: - Mumbai, Maharashtra **Salary**: - 18,000- 20,000 per month **Experience**: - Total experience: - 5 years of experience in a customer-facing role. Minimum experience: - 1-2 years of experience in a reservation or front desk. Education: - 18,000- 20,000 per...


  • Mumbai, Maharashtra, India AccorHotel Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Reservation Executive

    4 weeks ago


    Andheri East, Mumbai, Maharashtra, India Sarovar Hotels & Resorts Full time

    Listen effectively to the customer and capture relevant information - Ask relevant questions to understand the customers requirement and answer customer queries - Well informed of the Hotel facilities and packages - Maintain correspondence for each reservation request as per date and month - Take notes during the call and feed data into the database - Follow...


  • Mumbai, Maharashtra, India Bastian Hospitality Pvt Ltd Full time

    Managing daily reservations for the restaurant - Review reservation booked daily - Ensure special handling of repeats guest and very VIP guest. - Ensuring that reservations are fulfilled in a timely manner while meeting all deadlines - Processing payment for all reservations using a computer reservation system, - Ensuring the accuracy of information in...

  • Reservation Executive

    1 month ago


    Mumbai, India KA Hospitality Pvt Ltd Full time

    Great opportunity to work with well known premium brand company and grow. We are one of the leading hospitality company in India having presence in Mumbai ,Bangalore and Kolkata with our 7 premium restaurants with luxury brands Yauatcha ,Hakkasan ,Nara Thai and CinCin. We are looking for a Reservation Executive /Sr Executive profile for our Reservation...

  • Reservation Executive

    1 month ago


    Mumbai, India KA Hospitality Pvt Ltd Full time

    Great opportunity to work with well known premium brand company and grow. We are one of the leading hospitality company in India having presence in Mumbai ,Bangalore and Kolkata with our 7 premium restaurants with luxury brands Yauatcha ,Hakkasan ,Nara Thai and CinCin. We are looking for a Reservation Executive /Sr Executive profile for our Reservation...

  • Reservation Executive

    1 month ago


    Mumbai, India Fast Track Jobs Full time

    We Requires 2 Reservation Executive for a Travel Company at Charni RD Designation : Reservation Executive Experience : 1 - 4 Years Salary : Nego N otice Period : Immediate or 15 Days Designation : Reservation Executive **Job Description**: - Knowledge of preparing customized Itinerary *Coordinating with suppliers and hoteliers directly - Should have...


  • Nashik, Maharashtra, India Touchwood world Full time

    **Job Summary**: The Resort Reservation Executive is responsible for handling all aspects of reservation inquiries and bookings, ensuring guest satisfaction and efficient reservation services. This role requires excellent customer service skills, attention to detail, and the ability to work efficiently in a fast-paced environment. **Key...

  • Reservation Executive

    1 month ago


    Kalyani Nagar, Pune, Maharashtra, India The Royal Orchid Central Hotel, Pune Full time

    Job Description: We are seeking a dedicated and detail-oriented Reservation Executive to join our team at Royal Orchid Hotels in Pune. As a Reservation Executive, you will be responsible for handling guest inquiries, managing room reservations, and ensuring high levels of customer satisfaction. Your role will be critical in creating a seamless booking...


  • Andheri East, Mumbai, Maharashtra, India Sarovar Hotels & Resorts Full time

    Listen effectively to the customer and capture relevant information - Ask relevant questions to understand the customers requirement and answer customer queries - Well informed of the Hotel facilities and packages - Maintain correspondence for each reservation request as per date and month - Take notes during the call and feed data into the database - Follow...

  • Reservation Executive

    1 month ago


    Mumbai, India Fast Track Jobs Full time

    We Requires 2 Operation & Reservation Executive for a Travel Company at Charni RD Designation : Reservation Executive Experience : 0 - 6 Years Salary : 20-30K (Depends on Cur Exp & Knowledge) Notice Period : Immediate or 15 Days Designation : Operation & Reservation Executive **Job Description**: - Knowledge of preparing customized Itinerary -...

  • Reservation Executive

    1 month ago


    Igatpuri, Nashik, Maharashtra, India Paradigm Consultancies Full time

    WE ARE HIRING Designation : Reservation Executive Job Location : Igatpuri Experiences : 2 year In this filed We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking...


  • Mumbai, Maharashtra, India Reality Tours and Travel Full time

    **JOB DESCRIPTION | TOUR RESERVATIONS Executive (MUMBAI)** Job Title: Tour Reservations Executive (Mumbai) Reports to: Reservation Manager Position: Full-time Start Date: Immediately Location: Dharavi, Mumbai **ORGANISATION PROFILE** Reality Tours and Travel (RTT) is one half of a dynamic social enterprise that aims to raise awareness and resources to...


  • mumbai, India FAIRMONT Full time

    Job DescriptionAs a Reservations Executive at Fairmont Mumbai, you will be an integral part of our reservations team, responsible for handling guest inquiries, processing bookings, and ensuring a seamless reservation experience for our guests. Your exceptional communication skills and attention to detail will contribute to the overall success and reputation...

  • Reservation Executive

    2 weeks ago


    Mumbai, Maharashtra, India IBIS Full time

    Reporting to Front Office Manager of the hotel, in her absence to the Duty Manager. - Constant upkeep of Opera Cloud Reservations system through updating of rates systems, validity dates, mail messages, availability control - Check no shows from previous day and give details to Duty Manager for processing and follow up. - Monitor occupancy for upcoming...


  • Mumbai, India FAIRMONT Full time

    Job DescriptionAs a Reservations Executive at Fairmont Mumbai, you will be an integral part of our reservations team, responsible for handling guest inquiries, processing bookings, and ensuring a seamless reservation experience for our guests. Your exceptional communication skills and attention to detail will contribute to the overall success and reputation...


  • Nariman Point, Mumbai, Maharashtra, India Forest Hills Tala Pvt Ltd Full time

    Duties and Responsibilities: (Hospitality) Making reservation for customers based on their various requirements. Checking the availability of accommodation. Processing Payment and sending confirmation details. Sorting out any issues that may arise with bookings or reservations. Selling and promoting reservation services. Answering any question customer...