Floor Coordinator

3 weeks ago


Jaipur, India Indus Jaipur hospital Full time

Provide guidance, support, and advice to patients dealing with complex medical issues.
- To greet incoming patients or their representatives and to record complete information.
- Provide information directly to the patient or on the telephone. For e.g. explaining rates, charges, services, discounts (if any) and hospital policy.
- To carry out any other tasks assigned by the superior from time to time.
- Orients and educates patients and their families by meeting them.
- Monitors delivery of care by completing patient rounds.
- Respects patients by recognizing their rights; maintaining confidentiality.
- Maintains quality service by establishing and enforcing organization standards.
- Maintains patient care database by entering new information as it becomes available; verifying findings and reports; backing up data.
- Co-ordinate among various OP & IP department for better patient experience.
- Taking feedback from discharge patients.
- Taking feedback from OP patients.
- Regular follow up of patients for their appointment.

**Salary**: ₹12,000.00 - ₹20,000.00 per month


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