Front Desk Executive

1 week ago


Kolkata West Bengal, India IIFD Kolkata Full time

**About Us**:
IIFD is a premier fashion institute dedicated to nurturing creative minds and shaping future leaders in the fashion industry. We offer comprehensive programs and a vibrant environment that fosters innovation and excellence in design education.

**Job Overview**:
We are seeking a dynamic and proactive Front Office Executive to join our team. The Front Office Executive will serve as the first point of contact for students, visitors, and staff, ensuring a positive and professional experience. This role requires excellent communication skills, a customer-centric approach, and the ability to manage administrative tasks efficiently.

**Responsibilities**:

- Greet and welcome visitors and students in a professional and friendly manner.
- Assist in student admissions, registration, and enrollment processes.
- Handle incoming and outgoing calls, redirecting them appropriately and taking messages when necessary.
- Maintain a clean and organized front office area, ensuring a welcoming ambiance.
- Coordinate with various departments to ensure smooth administrative operations.
- Manage student attendance records and assist in maintaining student databases.
- Handle general administrative tasks, including filing, photocopying, and data entry.
- Assist in organizing institute events, workshops, and orientations.
- Uphold institute policies and procedures while ensuring a positive student experience.

**Requirements**:

- Proven experience in a front office, receptionist, or customer service role, preferably in an educational or service-oriented environment.
- Proficient in Microsoft Office suite (Word, Excel, Outlook).
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Ability to work independently and collaboratively within a team.
- A positive attitude and a passion for providing exceptional customer service.
- Familiarity with the fashion or education industry is a plus.

**Benefits**:

- Competitive salary commensurate with experience.
- Opportunities for professional growth and development.
- A dynamic and creative work environment.
- Health and wellness benefits.

If you're passionate about the intersection of fashion and education and possess the skills and enthusiasm to contribute to our vibrant institute, we'd love to hear from you Join us in shaping the future of fashion education.

**Salary**: ₹8,086.00 - ₹27,632.21 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time

Schedule:

- Morning shift

Work Location: In person


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