Operations Directior

**About this role**:
Wells Fargo is seeking an Operations Director -Home Loan Originations

**In this role, you will**:

- Manage and develop multiple residential lending teams of less experienced managers and professional individual contributors with focus on delivering highly complex tasks and risk services for cross functional stakeholders, internal partners associated with the function or affected by its outcome
- Engage LOB partners at a strategic level for HLO Retail
- Work with senior management to develop and execute business plans
- Identify opportunities and strategies for process improvement and risk control development within the Operations management functional area
- Provide expertise on managing the most highly complex technical and operational processes with cross-group impact
- Lead Operations management team by making strategic decisions to resolve highly complex issues to meet higher risk deliverables
- Conceptualize, agree and drive strategies to add value to the business
- Provides leadership in the integration/ implementation of programs/ services/ initiatives with cross functional business partners, recognizing the significance of competing priorities and strategies and adjusting as necessary
- Interacts with leadership and stakeholders in India and Stateside to establish strategic plans and objectives for Home Lending Originations
- Interpret and develop range of policies and procedures relating to Operational management area
- Provide training and guidance to less experienced staff
- Manage allocation of people and financial resources for Operations
- Develop and guide a culture of talent development to meet business objectives and strategy

**Required Qualifications, International**:

- 18+ years of lending experience
- 8+ years of management experience
- University: Degree in Business or related discipline, MBA preferable

**Desired Qualifications**:

- Exhibits strong relationship/negotiation orientation with senior business partners globally
- Senior level experience in or Exposure to Change Management/ Program management/ Solutioning at global level preferred
- Excellent Communication, planning and organizing skills
- Excellent verbal, written, and interpersonal communication skills
- Strong stakeholder management and stateside partnership skills

**Job Expectations**:
**Posting End Date**:
4 Apr 2024

**Job posting may come down early due to volume of applicants.**

**We Value Diversity**

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

**Applicants with Disabilities**

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.