Operations Officer
3 weeks ago
Client Onboarding:
- Identify potential clients and onboard them onto the Wexo platform.
- Establish strong relationships with clients to ensure satisfaction and retention.
- Provide guidance and support to clients in utilizing the Wexo platform effectively.
Managing Clients and Delivery Partners:
- Supervise and coordinate delivery operations, ensuring timely and efficient delivery of orders.
- Monitor the performance of delivery partners and provide necessary training and support.
- Address any issues or concerns raised by clients or delivery partners promptly and effectively.
Business Expansion:
- Develop and implement strategies to expand the business and increase market share in the Kottayam area.
- Explore new opportunities for growth and partnership to enhance business prospects.
- Conduct market research to identify potential areas for expansion and investment.
Operational Control:
- Oversee day-to-day operations to ensure smooth functioning of the business.
- Monitor key performance indicators and implement measures to improve operational efficiency.
- Maintain accurate records and reports related to business activities and performance.
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
- Monday to Friday
- Morning shift
Supplemental pay types:
- Performance bonus
**Experience**:
- Operations: 1 year (preferred)
- total work: 2 years (preferred)
Work Location: In person
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