Ar Caller
4 months ago
Job Summary:
The AR Caller is responsible for managing inbound and outbound calls related to accounts receivable. This role involves interacting with patients, insurance companies, and healthcare providers to facilitate the collection of outstanding payments, resolve billing issues, and ensure timely reimbursement.
Key Responsibilities:
- Handle inbound and outbound calls regarding outstanding accounts receivable.
- Contact insurance companies to follow up on unpaid claims and denials.
- Verify patient insurance information and resolve discrepancies.
- Obtain necessary documentation and information from healthcare providers to support claims.
- Coordinate with the billing department to address and resolve billing issues.
- Provide exceptional customer service and support to patients regarding their billing inquiries.
- Maintain accurate and up-to-date records of all communications and actions taken.
- Ensure compliance with all relevant regulations and company policies.
- Assist in the preparation and submission of appeals for denied claims.
- Follow up with insurance companies and patients to ensure timely payment of outstanding balances.
Qualifications:
- High school diploma or equivalent; some college or technical training preferred.
- Minimum of 1 year of experience in accounts receivable, customer service, or healthcare billing.
- Excellent communication and interpersonal skills.
- Ability to handle high call volumes and multitask effectively.
- Strong organizational and time-management skills.
- Proficiency in using computer systems and software, including Microsoft Office and healthcare databases.
- Knowledge of medical billing, coding, and insurance processes is a plus.
- Ability to work independently and as part of a team.
- Empathy and a patient-centered approach to service.
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Fluent (preferred)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 63638 69730
Application Deadline: 01/09/2024
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