Student Counsellor(Customer Relationship Officer)
2 months ago
As a Customer Relationship Officer, you are expected to fulfil the below responsibilities
- Sales and Business Development
- Achieving collection targets of assigned streams.
- Lead Generation through cold calls and activities.
- Attend to Walk-ins & counseling for various products.
- Converting Enquiries to Enrollment / Revenue proposition;
- Work on captive student’s upgrades and reference.
- Telephonic /online enquiry follow ups
- Maintaining Good conversions (average conversion across the state is 80%)
- Student fee collections & Follow Ups.
- Achieving weekly / monthly / quarterly / Yearly revenue Targets for the assigned products;reports from time to time
- Database maintenance/Database Calls.
- Coordinate with Area Office maintenance
- Responsible for the maintenance of the records & updating of sales figures and
- Responsible for in house marketing activities & sales promotions
- Daily/weekly /monthly reports / analysis of reports
- Competitor info and updates.
- Strive to Team building & team target achievement
**Requirements**:
Experience: Minimum 6 months
**Must have Tele calling and sales conversion experience**
**Having experience in (Education/Banking/Insurance)**
**Salary**: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work in education sector: 1 year (preferred)
- Telecalling and sales: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 7907303945
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