Tele Caller Executive

3 weeks ago


Mohali, India Frontier Group of Companies Full time

We are seeking enthusiastic and proactive individuals to join our team as Telecallers. As a Telecaller, you will be responsible for reaching out to potential customers over the phone to promote our products/services and generate sales leads.

**Responsibilities**:

- Make outbound calls to potential customers using a provided script.
- Identify customer needs and offer tailored solutions or product recommendations.
- Maintain a high level of professionalism and customer service during all interactions.
- Keep accurate records of customer interactions, including details of inquiries, complaints, or feedback.
- Follow up on leads and inquiries to ensure customer satisfaction and maximize sales opportunities.
- Collaborate with the sales team to achieve targets and meet performance goals.
- Stay updated on product knowledge and company policies to provide accurate information to customers.

**Requirements**:

- Proven experience as a telecaller or similar role in sales/customer service.
- Excellent communication and interpersonal skills.
- Ability to persuade and influence customers effectively.
- Strong negotiation and problem-solving abilities.
- High level of resilience and persistence in achieving targets.
- Ability to work independently and as part of a team.
- High school diploma or equivalent; additional certification in sales or customer service is a plus.

**Salary**: ₹8,320.23 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Performance bonus

**Experience**:

- tele sales: 2 years (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)
- Tamil (preferred)

Ability to Commute:

- Mohali, Punjab (required)

Ability to Relocate:

- Mohali, Punjab: Relocate before starting work (required)

Work Location: In person

Expected Start Date: 01/03/2024


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