Data Entry Operator

3 days ago

Kolkata, India Utsav Collections Full time

Are you a bright graduate looking to start your career? Are you proficient in Excel? Are you good in English?

Then Welcome to Utsav Collections

Utsav Collections is a young and fast growing womens’ ethnic brand. We have a lovely showroom in the lush area of Hindustan Park, Kolkata.

Due to growth, we are looking to add a new member to our team in Hindustan Park. We are looking for a fresh graduate who is looking to start their career in both customer care and data entry.

**Your job responsibilities will include (but not limited to)**:

- Excel and Tally entry of online customer orders correctly and fast.
- Booking shipping for online customers via online portals in an efficient manner.
- Noting customer returns corresponding to the respective orders.
- Sharing shipping labels on Whatsapp after order is processed
- Posting products on Website along with tallying the products everyday.
- Promptly addressing all customer queries from all sources ( whatsapp, phone, social media, etc)
- Checking stock availability and close orders
- To process website orders and sort them by type ( cod or paid)
- Sending payment details to customers and tallying the payments once made
- Process all orders by order numbers and work with packing team to ensure shipments are ready to dispatch
- Booking courier and generating shipping labels, sending the shipping/tracking info to customers
- Dealing with customer returns
- Daily take stock (tally physical with online)
- Entering customer data onto excel and making sure they are upto date
- Regularly visit store to keep yourself updated on product and price

You must be local, and able to commute to work easily.

**Job Types**: Full-time, Fresher

**Salary**: ₹8,000.00 - ₹12,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Golpark, Kolkata - 700029, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Language**:

- English (preferred)

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