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Verification Expert
2 months ago
**Company Name**:E-Revbay Private Limited
**Job Title**: Verification Executive (Insurance)
**Location**:Goregoan East, Mumbai
**No of Opening**: 3
**Responsibilities**:
- Conduct Pre-Login Verification Calls (PLVC) and Pre-Issuance Verification Calls (PIVC) to customers to verify that they have a detailed understanding of the policy they have purchased.
- Maintain call records accurately and efficiently.
- Provide exceptional customer service and respond to customer inquiries in a timely and professional manner.
- Collaborate with internal teams to resolve any issues that may arise during the verification process.
- Ensure compliance with all relevant policies, procedures, and regulations.
- Provide feedback to management on ways to improve the efficiency and effectiveness of the verification process.
- Meet or exceed assigned performance metrics and goals.
**Requirements**:
- Bachelor's degree in a relevant field
- At least 1-2 years of experience in verification, customer service, or a related field
- Excellent communication and customer service skills in either of Tamil, Telugu, Bengali and moderate English, and Hindi
- Strong attention to detail and accuracy in maintaining call records.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and ability to think critically.
- Proficient in relevant software programs, including Excel and call recording software.
- Ability to multitask and prioritize workload effectively.
- Knowledge of insurance policies and regulations is preferred.
**Contact**:Khushbu Sonegara
**Salary**: ₹15,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 7304821091
- Health insurance
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