Front Office Receptionist

4 weeks ago

Delhi Delhi, India Amtrak Technologies Pvt. Ltd. Full time

We’re seeking a skilled and friendly Front Office Executive to join our team at [Company A].

You will manage the reception or front desk at our head office. Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle administrative tasks and support other departments in everyday chores.

**Your role**
- Handle the front desk and maintain visitor records.
- Manage administrative chores and organisational tasks.
- Create a welcoming, professional environment for clients and customers.

**Your tasks**
- Managing the reception area and ensuring the office is neat and tidy.
- Greeting and welcoming clients, customers and visitors courteously and professionally.
- Answering phone calls and directing them to the appropriate staff member/department.
- Handling incoming and outgoing mail and packages.
- Taking care of general everyday tasks like scheduling appointments, organising files and maintaining office supplies.

**Required skills and qualifications**
- Bachelor’s degree in any field.
- Excellent communication and interpersonal skills.
- Ability to prioritise tasks and great organisational capabilities.
- Competency in managing time and solving everyday problems.
- Customer-oriented mindset with a passion for providing exceptional service.
- Fluency in English, Hindi, and at least one other regional language.

**Preferred skills and qualifications**
- 1-2 years of experience in a similar job or other customer-facing roles.
- Proficiency in using computers and other office equipment.
- Willingness to work in a fast-paced environment with multitasking ability.
- Basic knowledge of Microsoft Office (MS Word and MS Excel).

**Salary**: ₹20,000.00 - ₹25,152.12 per month

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- New Delhi, Delhi (required)

Work Location: In person

Expected Start Date: 09/03/2024

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