Tele Caller Executive

7 days ago


Gwalior Madhya Pradesh, India Ecommify Media Full time

**Job Summary**:
**Responsibilities**:

- Field incoming calls, addressing customer concerns and providing solutions.
- Update customers on order status and product information.
- Accurately document customer interactions and concerns in CRM.
- Utilize Excel for data analysis and reporting.
- Collaborate with team members to ensure customer satisfaction.

**Qualifications**:

- Proven telecalling experience.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Excel.
- Strong problem-solving and time management skills.
- Ability to work effectively in a fast-paced environment.

Pay: ₹8,086.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person



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