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Female Customer Care Executive

1 month ago

Kattupakkam Chennai Tamil Nadu, India Threos Healthcare Pvt Ltd (NS Foundation) Full time

**Job description**

As a customer care executive in Threos Healthcare, a PCOS (Polycystic Ovary Syndrome) clinic, your primary responsibility is to provide high-quality patient care, support, and education to individuals affected by PCOS. You will play a crucial role in assisting the medical team in delivering comprehensive healthcare services to patients with PCOS, helping them manage their condition effectively.

Key Responsibilities:
1. Patient Assessment and Care:

- Perform thorough patient assessments, including medical history, symptoms, and vital signs, to assist in diagnosing and managing PCOS.
- Administer prescribed medications and treatments as per physician orders.
- Monitor and record patient progress, symptoms, and reactions to medications or treatments.
- Educate patients about PCOS, its symptoms, potential complications, and lifestyle modifications.

2. Treatment Support:

- Assist physicians during examinations and minor procedures related to PCOS diagnosis and management.
- Coordinate patient care and collaborate with other healthcare professionals within the clinic.
- Educate patients about the proper use of prescribed medications and self-care techniques.

3. Patient Counseling and Support:

- Offer emotional support and counseling to patients experiencing the physical and emotional challenges of PCOS.
- Address patient concerns and provide guidance on lifestyle changes, diet, and exercise to improve PCOS management.

4. Health Promotion and Education:

- Organize and conduct educational sessions or workshops for patients and their families on PCOS management, prevention, and overall well-being.
- Stay updated with the latest research and advancements in PCOS treatment and care.

5. Documentation and Record Keeping:

- Maintain accurate and up-to-date patient records, including medical history, treatment plans, and progress notes.
- Adhere to patient confidentiality and data protection regulations.

6. Clinic Management:

- Assist with clinic administrative tasks, such as scheduling appointments, managing supplies, and ensuring a clean and organized environment.
- Collaborate with the clinic team to improve the efficiency of healthcare services

**Job Types**: Full-time, Permanent

Pay: From ₹13,000.00 to 15,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

*Speak with the employer*
+91 9940128573

Pay: ₹13,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

**Speak with the employer**

+91 9940128573