![Edunext Technologies Pvt Ltd](https://media.trabajo.org/img/noimg.jpg)
Customer Care Executive
1 week ago
Roles & Responsibilities for Technical Support Executive:
- Connecting with the clients and resolving their queries on call, remote desk etc.
- Resolve tickets generated by the clients for their technical requests and problems to maintain the productivity.
- Helps in designing and implementing successful software implementation.
- Keep tracking the user tickets and resolutions.
- Coordinate with the Development team incase of any new feature is required.
Skills Required:
- Excellent problem solving and troubleshooting skills.
- Excellent communication skills.
- Must have problem solving and process improving mindset.
- Have basic knowledge of programming skills.
- Must have excellent knowledge of Microsoft Office (Word, Excel, etc.)
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Shift:
- Day shift
Ability to commute/relocate:
- Gomti Nagar, Lucknow - 226010, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- English (preferred)
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