Successfactor Px Sme
2 months ago
An ASX100 business part that is owned by Australian universities, IDP is a pioneer in international education services. Our_ _core business lines include student placement to Australia, US, UK, Canada and New Zealand institutions, English-language testing and training._
- We are on a mission to build the world's leading platform and connected community to guide students along their journey to achieve their lifelong learning and career aspirations._
- As a co-owner of IELTS, we deliver the English test that is trusted by more governments, universities and organisations than any other. We also operate English language teaching schools in South East Asia._
- We are innovators, driven by the needs of our customers and deep data insights. Our 5,000 team members based around the world understand that our services change lives - not only of our customers, but their wider communities._
- By combining empathy and professional expertise with digital excellence, we create launch pads for our customers to achieve global success._
**POSITION PURPOSE**
The role will focus on supporting the business analysis activity to enable a business-led digital customer experience that will assist in transforming IDP’s customer experience.
**RESPONSIBILITIES**
- Responsible for end-to-product development from inception and backlog management, sprint planning, user story progression, and walkthroughs with the development team.
- Provides business expertise in gathering functional and non-functional requirements using various elicitation and facilitation techniques by working with Product Managers/Product Owners & Technical team members.
- Modeling People business processes using diagrams, flowcharts, data models, agile work packages, and turning ‘Epics’ into practical sprints that enable successful outcomes for IDP.
- Coordination with the UI team to develop the User Interface screen
- Coordination with the stakeholder for getting sign-offs on the user stories, wireframes, and mock-ups
- Brainstorming the requirement with the internal stakeholders
- Organizing and leading the knowledge sharing/lessons learned sessions with the development teams to spread the requirement
- Consistently seeking continuous improvement opportunities in People Experience processes leveraging technology
**WHAT WE'RE LOOKING FOR**
- Business Analyst with 4 + years of experience
- Highly technical and development background is a plus
- Experienced in Agile methodologies and having a technical background is essential, especially deliverables and processes around technical analysis
- Ability to communicate with People Experience stakeholders
- Ability to translate People Experience business requirements into technical specification
- Previous HR experience highly desirable
- Experience with HRIS platforms (e.g. SuccessFactors or Workday) highly desirable
- Should possess excellent verbal & written communication skills
- Experience with JIRA is must
- Should be organized and proactive
- Problem Solving attitude
- Capable of handling multiple responsibilities independently
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