Customer Service Representative

4 weeks ago


Mumbai, India Flo Sleep Solutions Full time

**Job Summary**

We are looking for an enthusiastic Customer Support interns with excellent written and verbal communication skills. You will be responsible for inbound/outbound calls/ Mails and maintaining good customer relationships.

An effective customer support representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business

**Responsibilities and Duties**
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Enter and update customer information in the database
- Handle grievances to preserve the company’s reputation
- Keep records of calls and sales and note useful information
- Interfacing with customers on a day - day basis
- Resolving customer queries basis the defined process and as per company policy
- Ensuring superior customer satisfaction by ensuring flawless delivery of the product to customers
- Assisting the customer to resolve any issues that they might have with the product delivered

**Key Skills**
Good verbal and written skills
- Possessing a single minded determination to overcome obstacles and focusing on superior customer service at all times

**Salary**: ₹20,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Andheri, Mumbai - 400072, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9892512945



  • Mumbai, India STECH HR Solution Full time

    **Customer Service Representative Job Description Template** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are...


  • Mumbai, India Indent Logistics Solution Private Limited Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...


  • Mumbai, India TradeReboot Full time

    **Job Title: Customer Service Representative - Banking/Fintech** **Description**: Seeking an experienced Customer Service Representative with a background in banking or fintech, adept at providing exceptional customer support and resolving inquiries promptly in a dynamic financial services environment. Pay: ₹25,000.00 - ₹30,000.00 per...

  • Customer Service

    3 weeks ago


    Mumbai, India Tech Mahindra business service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

  • Customer Service

    2 weeks ago


    Mumbai, India Tech Mahindra business service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...


  • Mumbai, India H.K.Jewels Pvt.Ltd Full time

    **Mumbai based Customer Service Representative preferably from the Jewellery line Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing...


  • Mumbai, India Gratitude India Manpower Consultants Pvt. Ltd. Full time

    Hiring for Customer service representative for a well known company in mumbai. Role: Customer Service Representative. Edu. Qualification & exp requirements: - SSC with 1 year of bpo exp + Excellent english coms - HSC with 6 months of Bpo exp + Excellent english coms - Grds freshers with excellent english coms Grads with exp are welcomed. Salary...


  • Mumbai, India Rosentiques Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...


  • Mumbai, India SB FABCARE PVT LTD Full time

    Job description **Hiring for Position**:Customer Care Representative **Profile Description**: **Customer service representative must have very good communications skills.** - Attracts potential customers by answering product and service questions and suggesting information about other products and services. - Serves customers by providing product and...


  • Mumbai, India NETSTAR INFOTECH Full time

    Customer Service Representative Location - Thane, Airoli, Malad Salary - 12k UPTO 17K Inhand Roles and Responsibilites - A Customer Service Representative **works with clients who have complaints, orders, or require information about products/services purchased from the organization**. Shift Hours - 9 Hours 6 days working **Job Types**: Full-time,...


  • Navi Mumbai, India Domainzguru Full time

    We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient,...


  • Mumbai, India NJP Healthcare Pvt Ltd Full time

    NJP Healthcare is a prime manufacturer and supplier of Oral Dosage Formulations of Natural Journaled Products. We are seeking a talented and dynamic Customer Service Representative to further enhance our customer service and sales service across all key stakeholders. As a Customer Service Representative, your responsibilities will be as follows: - Outbound...


  • Navi Mumbai, India AAIDEOLOGY Full time

    **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...


  • Chandivali, Mumbai, Maharashtra, India DA3Technologies Full time

    **Location**: **Chandivali, Mumbai, Maharashtra** **Role Description** This is a full-time on-site role for a Customer Service Representative at one of our top client in Mumbai. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. Your daily tasks will include addressing...


  • Mumbai, India TechMahindra Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...


  • Mumbai, India GlobalWeSource Full time

    **Job Posting: Customer Service Representative (US Background Verification)** **Company: Hexaware Technologies** **About the Company**:Hexaware Technologies is a leading IT services and consulting company, providing end-to-end solutions to clients globally. We are currently seeking enthusiastic and dedicated individuals to join our Outbound Voice Process...


  • Mumbai, Maharashtra, India timesjobs Full time

    Apply today Take the assessmentCustomer Service Representative - India - MumbaiReq ID#: 190015Mumbai, India, INCustomer Service Representative - India - MumbaiCustomer ServiceAbout UsSitel India Pvt LtdSITEL is;World's Leading BPO.Handle 3 million contacts every day.60000 Employees Worldwide.145 centers in 27 countries.350 clients36 languagesRated No.1...


  • Mumbai, Maharashtra, India timesjobs Full time

    Apply today Take the assessmentCustomer Service Representative - India - MumbaiReq ID#: 190015Mumbai, India, INCustomer Service Representative - India - MumbaiCustomer ServiceAbout UsSitel India Pvt LtdSITEL is;World's Leading BPO.Handle 3 million contacts every day.60000 Employees Worldwide.145 centers in 27 countries.350 clients36 languagesRated No.1...


  • Mumbai, India SHOTT AMUSEMENT LLP Full time

    **Customer Service Representative** Designation - Customer Service Representative Working Location - Andheri - Mumbai Education Required - S.S.C or H.S.C. College Student or Fresher can apply Age Criteria - 18 to 26 Years Job Timings - For Male - 1 PM TO 10 PM & 2PM TO 11PM & 3 PM TO 12 AM & 4 PM to 1 AM (Rotational Shift) For Female - 10:30 AM TO...


  • Navi Mumbai, India Unifox Global Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...