Global Network Wifi Sme

5 months ago

Bengaluru Karnataka, India Kyndryl Full time

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

The Role

The Technical Consultant specialising in Wireless, works within the Network Regional Technical Leads, Reports to Account Run DPE and is responsible for providing the technical skills to support our customers both onsite and remotely. On a day-to-day basis, they are focused on design and employment of Cisco (Both standard and Meraki) wireless solutions. Will have a history of delivering wireless solutions across the entire project lifecycle, including:
Wireless site survey

End to end lifecycle support including pre-sales, design, planning, implementation and support

Will hold vendor professional certifications and be able to demonstrate an equivalent level of knowledge. The ability to cross train to other vendor solutions is desirable such as Aruba, and a good foundation in routing and switching is essential.

**Responsibilities**:

- To be able to use Ekahau site survey for wireless design, onsite optimisation, and troubleshooting.
- To be able to complete complex wireless designs to cover all verticals using Cisco and Meraki technology pillars.
- Successful conversation of design into a fully working solution.
- Advance troubleshooting to be able to support the customer when necessary
- Technical Design Authority (TDA) responsibilities for larger projects, design review and governance
- Escalation point for wireless related queries
- Providing guidance and support for other team members

Fundamental To This Role
- Extremely well organised with good communication skills and excellent spoken/written English.
- CCNP qualification OR proven experience working with wide range of Cisco wireless solutions
- Experience and knowledge of wireless surveys for all types of environments. Knowledge of RF antenna concepts, and their use in optimising wireless designs in specialist environments such as warehousing, manufacturing, enterprise offices and multiple user locations
- Applies knowledge and skills through handling problems beyond own area of expertise
- Experience and/or knowledge of wireless solutions including but not limited to Access Points, Controllers, management software including Cisco Meraki, Cisco Prime Instructure, Cisco Spaces and Cisco DNA Centre
- Excellent customer facing experience
- Willing to travel to occasional site survey, deployment, and troubleshooting
- Experience with the Ekahau survey tools
- Have a solid understanding of networking fundamentals of Wired and Wireless LAN, and operation

Who You Are
- Survey Design
- Usage of Ekahau
- Wireless Troubleshooting and
- Knowledge of Meraki and standard Cisco (blue) Wireless Technologies

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

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