Front Office Guest Services Associate

4 weeks ago

Ahmedabad Gujarat, India Holiday Inn Express Full time

First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.

A little taste of your day-to-day:
Every day is different, but you’ll mostly be:

- Kicking off truly memorable guest experiences with the warmest of welcomes
- Acknowledging IHG Rewards Club members and returning guests in person or over the phone
- Taking, managing, and receiving payments for guest bookings
- Making the check-in and check-out process feel swift and seamless
- Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations
- Being our guests’ trusted contact - helping with everything from bill issues to restaurant recommendations

What We need from you:

- Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
- Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
- Fluency in the local language - extra language skills would be great, but not essential
- Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computer skills

What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing

framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

At Holiday Inn Express, we’re all about travel that’s simple AND smart.

That means we offer more to our guests where it matters most to them. Easy check-in? Check. All the essentials in a comfy room? They’re all included with a great night’s sleep. We’re focused on getting our guests more than ready. So we’re always ready. Are you? Let’s Go Further Together.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

  • Guest Service Associate

    3 days ago

    Ahmedabad, Gujarat, India Mahindra Holiday & Resorts India Limited Full time

    We want to hire Guest service associate for front office. Pay: ₹10,000.00 - ₹14,000.00 per month **Experience**: - OOP: 1 year (preferred) Work Location: In person

  • Guest Service Associate

    4 days ago

    Ahmedabad, Gujarat, India Mahindra Holiday & Resorts India Limited Full time

    We want to hire Guest service associate for front office. Pay: ₹10,000.00 - ₹14,000.00 per month **Experience**: - total work: 1 year (preferred) Work Location: In person **Speak with the employer** +91 9416351893

  • Front Office Associate

    2 weeks ago

    Ahmedabad, India Radisson Blu Hotel Ahmedabad - Rooms Full time

    Does the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keeping your team checked in? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our first class Front Office Team is the heart of the house where we...

  • Front Office Associate

    2 weeks ago

    Ahmedabad, India Radisson Blu Hotel Ahmedabad - Rooms Full time

    Ambitious, thirsty for results and love interacting with people? Excited by the energetic role of Front Office Associate? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our Team with their winning edge and passion is beyond expectation. - As Front Office Associate,...

  • Guest Service Associate

    1 month ago

    Ahmedabad, Gujarat, India Concept Hospitality Pvt Ltd Full time

    **Position Title**: Guest Service Associate (F B Service) **Department**: F B Service **Grade**: S -III **Responsible to**: F B Manager, Deputy F B Manager, Senior Manager, Outlet Manager, Senior Captain/Captain **Job Summary**: The Guest Service Associate in the F B Service department, reporting to the Senior Captain/Captain, plays a crucial role in...

  • Guest Service Associate

    2 weeks ago

    gujarat, India Accor Full time

    Company DescriptionJob Description Greet, check-in, respond to requests and settle accounts while providing exceptional service Take initiative to add a personalized experience Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling Maintain high standards of customer services at the Reception desk...

  • Guest Service Associate- Front Office

    2 weeks ago

    Ahmedabad, India Marriott International, Inc Full time

    **Job Number** 23208469 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Ahmedabad Sindhu Bhavan Road, Sindhu Bhawan Road, Bodakdev, Ahmedabad, Gujarat, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and information...

  • Front Office Associate

    4 weeks ago

    Ahmedabad, India The Ummed Hotels Full time

    **POSITION TITLE**:FRONT DESKAGENT / ASSISTANT **REPORTS TO **:Front officemanager ***: Represents the hotelto the guestthroughout all stages of the guest's stay. Determinate's a guest's reservation statusand identifies how long the guest will stay. Helps guests complete registration cardsand then assigns rooms, accommodating special requests whenever...

  • Front Office Associate

    3 weeks ago

    Ahmedabad, India imperativ hospitality Full time

    **POSITION TITLE**:FRONT DESKAGENT / ASSISTANT **REPORTS TO **:Front officemanager ***: Represents the hotelto the guestthroughout all stages of the guest's stay. Determinate's a guest's reservation statusand identifies how long the guest will stay. Helps guests complete registration cardsand then assigns rooms, accommodating special requests whenever...

  • Front Office Associate

    2 weeks ago

    Ahmedabad, India imperativ hospitality Full time

    **POSITION TITLE: FRONT DESK AGENT** **REPORTS TO : Guest Service Assistance** ***: Represents the hotelto the guest throughout all stages of the guest's stay. Determinate's a guest's reservation statusand identifies how long the guest will stay. Helps guests complete registration cardsand then assigns rooms, accommodating special requests whenever...

  • Guest Service Associate

    2 months ago

    Ahmedabad, India Trustmark consultants Full time

    Designation: - Guest service associate Salary: - 15000-18000 Location: - Sanand, Ahmedabad Guest Service Representative Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail...

  • Front Office Associate

    3 weeks ago

    Vadodara, Gujarat, India Tarasuns, A unit of Shree Ram Krupa Enterprise Full time

    During the pre-launch and launch phase of the hotel, he/she will help in establishing and implementing procedures and service standards as defined by the company. The objective is to ensure a smooth transition from the project phase to a fully functioning hotel, which will require the individual to implement systems set-up for the Front Office. The...

  • Guest Service Associate

    4 weeks ago

    Ahmedabad, Gujarat, India AccorHotel Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Guest Service Associate

    2 months ago

    Gujarat International Finance Tec-City, India Accor Full time

    Company Description Job Description Greet, check-in, respond to requests and settle accounts while providing exceptional service Take initiative to add a personalized experience Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling Maintain high standards of customer services at the Reception...

  • Guest Service Associate

    3 weeks ago

    Gujarat International Finance Tec-City, India Accor Full time

    Company Description Job Description Greet, check-in, respond to requests and settle accounts while providing exceptional service Take initiative to add a personalized experience Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling Maintain high standards of customer services at the Reception...

  • Guest Relations

    1 week ago

    Ahmedabad, Gujarat, India Paradigm Consultancies Full time

    WE ARE HIRING Job designation: - Guest Relations Executive Job location: - Ahmedabad, Gujrat **Salary**: - 32,000- 35,000 per month **Experience**: - Total experience: - 7 years of experience in guest relations. - Minimum experience: - 5-6 years of relevant experience in guest relations or a similar role. Education: - Bachelor's degree in...

  • Front Office Associate

    2 weeks ago

    Ahmedabad, Gujarat, India Marriott International, Inc Full time

    **Job Number** 24049611 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Ahmedabad, Ramdev Nagar Cross Road Satellite Road, Ahmedabad, Gujarat, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and information regarding...

  • Guest Service Associate

    2 months ago

    gujarat, India Accor Full time

    Company DescriptionJob Description As a Housekeeping Associate , you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them. Take initiative to add a personalized experience for the guest Take ownership of guests’ privacy and belongings, while...

  • Guest Service Associate

    7 days ago

    Ahmedabad, Gujarat, India Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Courtyard Ahmedabad Sindhu Bhavan Road, Sindhu Bhawan Road, Bodakdev, Ahmedabad, Gujarat, India VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Supply guests with directions and information regarding property amenities, services, and hours of...

  • Front Office Manager

    4 weeks ago

    ahmedabad, India Radisson Blu Hotel Ahmedabad Full time

    Does the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keeping your team checked in? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!Our first class Front Office Team is the heart of the house where we...