Clinical & Back Office Assistant

6 months ago


Ahmedabad Gujarat, India Docthub Health Tech Private Limited Full time

**Description**
- Getting medical records & uploading them for the users.
- Get health vitals monitoring data & log it in the app for the user.
- Explain the features of tools to assist in lifestyle changes.
- Identify the tools requiring assistance & difficulties faced by the user.
- Sharing user feedback with team to improve user experience.
- Work on Databases & content.
- OCR record verifications.
- Maintain Customer support logs and records.
- Call user from specific modules and assist them in using the tools of that module.
- Get Users Health history & share essential updates as per their conditions.
- Attend Customer support calls and help resolve them with support of concerned team.
- Work on Databases & content.

**Category**

Administration / Management

**Preferred Education**

Graduate

**Key Skills**

Customer Support, adept in communication (both verbal, Patient Care, Patient Monitoring, Electronic Health Management, Laboratory Experience, Electronic Health Records (EHR)

**Salary**: ₹180,000.00 - ₹240,000.00 per year

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Data entry: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person


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