SOC - L2
2 months ago
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational.
Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients.
The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required.
**What you'll be doing**
Security Monitoring and Reporting
SIEM, DLP AND EDR EXP IS MUST
- 24x7 monitoring and detection of known security threats and attacks
- Notification will include details of incident and response measures.
- Opening of Incident ticket in customer ITSM tool for non-investigated alerts
- Standard Daily Automated Reports to distribution lists (- Weekly Summary Reports -)
- Daily and Weekly Reports will be provided
- Regular updates to existing use cases
- Addition of new use cases based on new global threats and inputs from customer
- Documentation of Use cases including conditions, detection logic
- Analysis Run-books for use cases
- Response to service requests for additional logs, filtering and aggregation of log data
- Change management process of client to be followed for SIEM changes
- Quarterly session for fine tuning use cases and reports
**Workplace type**:
On-site Working
**About NTT DATA**
**Equal Opportunity Employer
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