Tally Support Executive
1 month ago
**Roles and Responsibilities**:
- Providing TECHNICAL / TALLY support to end-users via remote support.
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
- Gather customers information and determine the issue by evaluating and analyzing the symptoms.
- Diagnose and resolve technical software issues
- Offer alternative solutions where appropriate
- Follow up and make scheduled call backs to customers where necessary
- Your role will be to complete new software installations, give demo and training to the particular associates.
- You will also support the existing customers with any general troubleshooting.
**Salary**: ₹100,000.00 - ₹300,000.00 per year
Schedule:
- Day shift
Ability to commute/relocate:
- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 7434853007
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