Bpo Trainer

Key Responsibilities:

- The key responsibility in this role is on boarding the new people to the sales development role. This includes intensive three weeks of training and the topics covered would be around product, process, culture, and cadence and so on. 70% of the time is spent in mock calls and feedback sessions.
- Prepare training materials such as outlines, text, and handouts and present information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos, and lectures as well as develop alternative training methods if expected improvements are not seen.
- Tailor specific training programs to employee growth and retainment, career path assistance, etc.
- Be the point of contact to maintain all the process changes, process documents and later train the teams on any changes.
- Develop, Tweak and maintain training procedure manuals, training content and guides, and course materials.
- Conduct In-house Workshops, Co-ordinate with External Trainers to help the teams learn what is required for their role.
- Collate the training results and documentation of the same to present to the senior management weekly/monthly.
- Excellent communication skills required
- Salary UPTO 28K
- Only 01 open position

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹8,184.36 - ₹28,296.58 per month

Schedule:

- Day shift
- Evening shift
- Night shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Dallo Pura, Gautam Buddha Nagar - 201301, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)

Work Location: One location

**Speak with the employer**

+91-XXXXXXXXXX