Managed Services Project Co-ordinator

2 weeks ago

Kolkata West Bengal, India BT Group Full time

Managed Services Project Co-ordinator

**Job Req ID**:34072**Posting Date**:6 Jun 2024**Function**:Business Services & Operations**Unit**:Business**Location**:PLOT NO II F/1, BLOCK II F, RA, Kolkata, India**Salary**:Competitive**Why this job matters**
Our purpose is to use the power of communication to make a better world. For each other, for our customers, for society and our communities.
Managed Customer Service is responsible for delivering and servicing BT Enterprise Major UK, Public Sector and Major Corporate contracts, and operates with a £140m underlying budget in 18/19.
The Desk Based Solution Deliver Support will support the delivery of products to our customers ensuring orders, dependencies and change requests are managed to meet the customers’ delivery dates.
The Desk Based Solution Deliver Support will work with the Project Manger to keep them informed of progress throughout the Project Lifecycle.

**What you’ll be doing**
- You will support the delivery of BT Products to external customers, ensuring delivery dates are met and delivered right first time.
- Pro-actively ensure that all required orders and dependencies are in line to ensure delivery will be successful and right first time on the customer agreed date
- Co-ordinate changes that arise during the implementation and delivery phases of the project
- Work closely with the Project Manager to resolve any risks/issues that arise during the delivery
- Regularly provide progress updates to the Project Manager, ensuring any issues impacting delivery are escalated in a timely manner
- Work with internal customers/stakeholders, undertaking the role of customer advocate.
- Ensure that good practice is shared across the Service Transition Delivery Team
- Able to manage risks, issues & dependencies
- Able to monitor & control standard complexity projects.
- Able to deal with stakeholders, customers and suppliers, specific to project needs.
- Able to prepare kick-off template ( Kit and cct ordering ), able to book engineer visits and coordinate the same, request for kit orders
Qualifications that you'll need
- Prince 2 awareness would be an advantage
- ITIL v4 Awareness/Foundation certification would be an advantage
- Experience of project delivery and relationship management as defined by the needs of the business, including customer, project team, project suppliers and other affected parties.
- Demonstrable record of resolving issues that threatened to delay or seriously disrupt the project goals
Skills/Knowledge and Experience
- You will have experience of supporting the delivery of projects across the full delivery lifecycle
- You will have proven experience of managing risks, issues and dependencies successfully
- You will display a proven track record of delivering to time cost and quality
- You will possess the ability to build and manage relationships, typically with multiple stakeholders at a various management levels
- You will have good co-ordination and organisational skills and be able to work on several projects at any given time
- You will be able to demonstrate a good commercial awareness
- You will be able to demonstrate an ability for problem solving (thinking outside the box)
- You will have experience of managing a variety of stakeholders
- Familiar with Expedio, Diplomat, COSMOSS, BFG, AX12, AX09, CSS, Salesforce, Service Now and the likes of such BT Tools

Communication
- You must possess excellent verbal and written communications skills as you will be expected to communicate clearly, effectively, assertively and professionally with key stakeholders and provide regular governance reporting
- You must be able to present complex issues in an easy-to-understand way

General
- You must possess the ability to deliver under pressure and demonstrate high self-motivation
- You must be able to work collaboratively with internal teams
- You must be able to manage your own time effectively

**Our leadership standards**

**Looking in**:
**Leading inclusively and Safely**
I inspire and build trust through self-awareness, honesty and integrity.
**Owning outcomes**
I take the right decisions that benefit the broader organisation.

**Looking out**:
**Delivering for the customer**
I execute brilliantly on clear priorities that add value to our customers and the wider business.
**Commercially savvy**
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

**Looking to the future**:
**Growth mindset**
I experiment and identify opportunities for growth for both myself and the organisation.
**Building for the future**
I build diverse future-ready teams where all individuals can be at their best.

  • Project Co-ordinator

    2 weeks ago

    Kolkata, West Bengal, India Integrated Personnel Services Ltd Full time

    #FreeJob Urgent requirement Permanent job. Post: *Project Co-ordinator ( Digital Marketing ) Job Location: Newtown Kolkata Qualification: Graduation Experience : 1-2 years Skills - Communication skill, Digital Marketing Salary: Upto 20k **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Health...

  • Opening for Service Co Ordinator

    2 months ago

    Kolkata, West Bengal, India ans management consulting services Full time

    **Opening for Service Co Ordinator** Job Location: Central Kolkata No of Opening: 3 Qualification: Diploma Mechanical or B.Tech Mechanical Age: Maximum 35Years Job Responsibility: - According to problem co ordinate with corncern department - Follow up with client and concern department - 4-5 Years experience in any mechanical products manufacturing...

  • Managed Services

    2 months ago

    Kolkata, West Bengal, India BT Group Full time

    Managed Services -Project Co-ordinator **Job Req ID**:24687**Posting Date**:10 Nov 2023**Function**:Business Services & Operations**Location**:PLOT NO II F/1, BLOCK II F, RA, Kolkata, India**Salary**:Competitive**Why this job matters** The Service Delivery Advisor 2 assists in service delivery activities across multiple customer accounts, supporting...

  • Project Co-ordinator

    1 week ago

    Kolkata, India RJ Softwares Full time

    **Roles & Responsibilities**: - Team, Resource and Tasks management - Ability to work under pressure. - Monitor project progress and handle any issues that arise, Update clients on time within deadline. - Coordinate project management activities, resources, equipment and information with technical head & team. - Client management, Project management, good...

  • Managed Services

    2 months ago

    Kolkata, India BT Group Full time

    Managed Services -Project Co-ordinator **Job Req ID**:12250**Posting Date**:02-Mar-2023**Function**:Business Services & Operations**Location**:PLOT NO II F/1, BLOCK II F, RA, Kolkata, India**Salary**:Competitive

  • Managed Services

    2 months ago

    Kolkata, India BT Group Full time

    Managed Services -Project Co-ordinator **Job Req ID**:11052**Posting Date**:06-Feb-2023**Function**:Business Services & Operations**Location**:PLOT NO II F/1, BLOCK II F, RA, Kolkata, India**Salary**:Competitive

  • Managed Services

    2 months ago

    Kolkata, India BT Group Full time

    Managed Services -Project Co-ordinator **Job Req ID**:11051**Posting Date**:07-Feb-2023**Function**:Business Services & Operations**Location**:PLOT NO II F/1, BLOCK II F, RA, Kolkata, India**Salary**:Competitive

  • Managed Services

    2 months ago

    Kolkata, India BT Group Full time

    Managed Services -Project Co-ordinator **Job Req ID**:11050**Posting Date**:08-Feb-2023**Function**:Business Services & Operations**Location**:PLOT NO II F/1, BLOCK II F, RA, Kolkata, India**Salary**:Competitive

  • Project Co-ordinator

    2 months ago

    Kolkata, India Foiworks Pvt. Ltd. Full time

    **Job description** **Role Overview**: The Project Co-ordinator manages the Premium Support relationship. Co-ordinator will be assigned to key accounts and will become the single point of contact for all pre/post sales issues. This position requires someone who enjoys interacting with clients, and cross functional teams to drive client issues to...

  • Project Co-ordinator

    2 months ago

    Kolkata, India Yati Resource Private Limited Full time

    **Designation: Project Co-ordinator.** **Department**: Engineering. **Direct Reporting to**: Project Lead. **Alternative Reporting to**: Director of the Company Operational Manager. **Educational Qualification & Experience**: B.E with 2-3 years relevant experience or Diploma with 3-5 Years relevant experience or ITI with 5-7 years relevant experience....

  • Project Co-ordinator

    2 months ago

    Kolkata, India ARnS Tech Pvt. Ltd. Full time

    **Job description** **About You**: Excellent communication and client management skills **Good understanding of SEO on-page off-page, PPC, Google Ads, Website Development, Web Design**. **Must be open to work night shifts** **3+ years of experience in providing account based focused technical support is desirable** Quality focus, result & goal...

  • Project Co-ordinator

    4 days ago

    Kolkata, West Bengal, India Foiworks Pvt. Ltd. Full time

    Job descriptionRole Overview:The Project Co-ordinator manages the Premium Support relationship.Co-ordinator will be assigned to key accounts and will become the single point of contact for all pre/post sales issues.This position requires someone who enjoys interacting with clients, and cross functional teams to drive client issues to resolution.Co-ordinator...

  • Project Co-ordinator

    2 months ago

    Kolkata, India Yati Resource Private Limited Full time

    Proficient in AutoCAD, Excel, Word, required. - Compare between BOQ qty and drawing qty and communicate with client on variation qty. - Co-ordinate with vendor team for deployment in project work. - Preparation of material as per drawing and project schedule. And, responsible for material delivery on time to the project site. - Co-ordinate with project site...

  • Hvac Project Co-ordinator

    1 week ago

    Kolkata, India Yati Resource Private Limited Full time

    **Designation: Project Co-ordinator** **Salary Budget -** 2.75 Lacs - 3.25 Lacs P.A. **Educational Qualification & Experience**: B.E with 2-3 years relevant experience or Diploma with 3-5 Years relevant experience or ITI with 5-7 years relevant experience. Good knowledge in AutoCAD software & Retail Project execution work. **Duties and...

  • Managed Services

    3 weeks ago

    Kolkata, India BT Group Full time

    Managed Services -Project Co-ordinator **Job Req ID**:10649**Posting Date**:03-Feb-2023**Function**:Business Services & Operations**Location**:PLOT NO II F/1, BLOCK II F, RA, Kolkata, India**Salary**:Competitive**About BT** - BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting...

  • Managed Services Project Co-ordinator

    2 weeks ago

    Kolkata, India BT Group Full time

    What you’ll be doing • You will support the delivery of BT Products to external customers, ensuring delivery dates are met and delivered right first time. • Pro-actively ensure that all required orders and dependencies are in line to ensure delivery will be successful and right first time on the customer agreed date • Co-ordinate changes that...

  • Managed Services Project Co-ordinator

    3 days ago

    Kolkata, West Bengal, India BT Group Full time

    What you'll be doing You will support the delivery of BT Products to external customers, ensuring delivery dates are met and delivered right first time. Pro-actively ensure that all required orders and dependencies are in line to ensure delivery will be successful and right first time on the customer agreed date Co-ordinate changes that arise during the...

  • Hvac Project Co-ordinator

    1 week ago

    Kolkata, India Yati Resource Private Limited Full time

    **Designation: Project Co-ordinator.** **Department**: Engineering. **Direct Reporting to**: Project Lead. **Alternative Reporting to**: Director of the Company Operational Manager. **Educational Qualification & Experience**: B.E with 2-3 years relevant experience or Diploma with 3-5 Years relevant experience or ITI with 5-7 years relevant experience....

  • Managed Services

    2 weeks ago

    Kolkata, India BT Group Full time

    Managed Services -Project Co-ordinator **Job Req ID**:17968**Posting Date**:6 Jul 2023**Function**:Business Services & Operations**Location**:PLOT NO II F/1, BLOCK II F, RA, Kolkata, India**Salary**:Competitive**Why this job matters** The Service Delivery Advisor 2 assists in service delivery activities across multiple customer accounts, supporting customer...

  • Managed Services

    2 weeks ago

    Kolkata, India BT Group Full time

    Managed Services -Project Co-ordinator **Job Req ID**:17967**Posting Date**:16 Jun 2023**Function**:Business Services & Operations**Location**:PLOT NO II F/1, BLOCK II F, RA, Kolkata, India**Salary**:Competitive**Why this job matters** The Service Delivery Advisor 2 assists in service delivery activities across multiple customer accounts, supporting...