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Tele Calling Executive

1 month ago

T Nagar Chennai Tamil Nadu, India Alps Distributors Pvt Ltd Full time

**Job Summary**:
**Key Responsibilities**:

- Initiate calls to potential or existing customers to inform them about products or services.
- Handle incoming calls from customers regarding inquiries, complaints, or support requests.
- Stay updated with product and service information to effectively address dealers questions.
- Accurately record customer information and interactions in the company's CRM system.
- Assist the sales team by generating leads and following up on sales opportunities.

**Qualifications and Skills**:

- Any Degree
- 1-2 years of experience in telecalling, telemarketing, or customer service is preferred.
- Strong customer service skills with a focus on customer satisfaction
- Ability to handle difficult dealers and resolve issues effectively.
- Age below 35
- No sales target

**About Company**:
Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Leave encashment
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person