Customer Relationship Executive

2 months ago


Kochi, India Cybertrain Technologies Full time

Associate at the position of “Customer Relations Officer” is responsible for attending enquiries, converting enquiries to leads, follow up calls & take references from past customers, other customer relationship services to strengthen a company’s relationship with customers.

Main responsibilities include:

- Responsible to attend every enquiry call and explain them about the products and services offered by Cyber train Technologies.
- Responsible to convert every enquiry into leads for sales.
- Responsible to collect references from past customers and converting them into leads
- Responsible for coordinating the sales activities by proper documentation works of client details, timely communication with the department heads.
- Responsible for coordination with client and accounts department for payments.
- Responsible for providing outstanding customer service to keep the customers loyal and long-term business, make sure that the communication to the customers is clear and effective.
- Responsible getting more that 95% customer satisfaction rate when doing random customer feedback analysis. If any issues occur, address it with the reporting manager.
- Responsible for getting references from clients as a sign of satisfaction and do the courtesy calls and update the status.
- Responsible for making sure that not more than 5% customer dropouts are happening because of any issues from company side.
- Making sure any complaints received from client end if happens, solve it within 24 hours, if it cannot be solved by CRO it should be elevated to BDM
- Maintain good relationship with the customers & follow up the new customers to collect feedback from them
- Responsible to provide the post delivery service whenever needed to the clients & maintain relationship with them post-delivery.
- Responsible for sending the reports on time to reporting manager and make sure that the management is updated about the business status.
- Responsible for periodical review meeting with the management for taking action for improving the performances.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (required)

Work Location: One location

**Speak with the employer**
+91 +918086154555
Expected Start Date: 01/04/2023
- Health insurance



  • Kochi, India Stringz HR Consultancy Services Full time

    We are recruiting for an experienced Customer Relationship Executive to be responsible for engaging with key customers by building and preserving trusting relationships. As Customer Relationship Executive you will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and...


  • Kochi, India Black and White Creations Pvt.Ltd Full time

    We are looking for an earnest relationship executive to initiate and nurture steady, mutually beneficial relationships with our clients. As a relationship executive, you should maintain contact with clients, work to understand their needs, and then advise them on which of our offerings could best support their objectives. You should also make use of CRM...


  • Kochi, India Black and White Creations Pvt.Ltd Full time

    We are looking for an earnest relationship executive to initiate and nurture steady, mutually beneficial relationships with our clients. As a relationship executive, you should maintain contact with clients, work to understand their needs, and then advise them on which of our offerings could best support their objectives. You should also make use of CRM...


  • Kochi, India HRQuadrant Full time

    **Role : Customer Relationship Executive** **Location : Cochin** **Salary Package : 15000-18000k** **Duties and Responsibilities** - Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. - Keeping customers updated on...


  • Kochi, India Tentgram Tourism Pvt.Ltd Full time

    Customer Relationship Executive with excellent communication skills in Malayalam and English. **Salary**: ₹18,000.00 - ₹21,000.00 per month Schedule: - Day shift Supplemental pay types: - Commission pay **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - English (preferred) Ability to...


  • Kochi, India SJ Associates Full time

    We required Customer relationship executive for Kochi location. Salary - 15k -18k Skills - Interpersonal, Communication, MS Office **Salary**: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Yearly bonus Ability to commute/relocate: - Kochi, Kerala: Reliably...


  • Kochi, India A4 Mercantiles Pvt.Ltd. Full time

    We are looking for Customer Relationship Executive(Part Time) to join our team at A4 Mercantiles Pvt Ltd - Time - 5 Hours - Experience in customer support will be added plus. - Job Type - Part Time, Onsite. - Location - Kochi, Kerala. **Job Types**: Part-time, Temporary, Internship, Contract, Fresher Part-time hours: 5 per week **Salary**: From ₹5,000.00...


  • Kochi, India Amco Services Full time

    We required Customer relationship executive for Kochi location. Qualification - Min Plus two Salary - 13.5k starting **Salary**: ₹12,000.00 - ₹13,500.00 per month Schedule: - Day shift Ability to commute/relocate: - Kochi, Kerala: Reliably commute or planning to relocate before starting work (required) **Speak with the employer** +91 7559086158


  • Kochi, India Gratis Group of Companies Full time

    Ensuring regular contact with existing clients to maintain our company's presence. - Repairing disengaged or fractured relationships. - Conducting in-depth needs assessments to better understand each client's requirements. - Identifying a range of our offerings that could meet the goals and values of each client. - Proposing and deliberating potential...


  • Kochi, India Amco Services Full time

    We required Customer relationship executive for Kochi location. Qualification - Min Higher secondary Salary - 12k - 14k **Job Types**: Full-time, Fresher **Salary**: ₹12,000.00 - ₹14,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Kochi, Kerala: Reliably commute or planning to relocate before starting work...


  • Kochi, India Samagra Progressive Learning Solutions Pvt Ltd Full time

    **Samagra Progressive Learning Solutions P Ltd is **An Entrepreneurial Training Organization, an initiative of renowned trainer Madhu Bhaskaran The Sales Executive of Samagra Progressive Learning Pvt ltd will be interacting with our Elite clients and handling all their communication and documentation tasks. He/she will be accountable and responsible for the...


  • Kochi, India Winners Royal Varsha Credit Cooperative Society Ltd Full time

    Hiring Customer Relationship Executive!! Experience: Minimum 1 years of experience in Banking / NBFC/ Co - operative Society in business development, sales, insurance, or marketing roles at the managerial level. Qualification: Any degree Location: Trivandrum, Kollam, Muvattupuzha, Perumbavoor, Calicut, Vadakara, Kannur, Thamarassery,...


  • Kochi, India IBA Human Resources Full time

    We are urgently looking for the below position. Role - Customer Relationship Executive Gender - Male or Female Experience - Fresher or 0-1 year exp Location - Kochi Salary - 13000 + Incentives Qualification - any Graduation **Job Types**: Full-time, Regular / Permanent **Salary**: ₹13,000.00 per month **Benefits**: - Cell phone reimbursement -...


  • kochi, India HR Bro Placement Services & HR Training Full time

    We are Hiring Customer relationship executive in Kochi, Kerala .candidate with Good Customer Service Skills Would Be Preferred. .both Freshers as Well as Experienced Candidates Can Apply .candidate Should have Good Client Servicing Skills .freshers Welcome .must be Excellent communication skills in English (must have to communicate with multinationals) .must...


  • Kochi, India StorySphere LLP Full time

    We are a digital marketing agency looking for a Customer Relationship Executive. - Freshers can also apply - Must possess good communication skills - Proficiency in English & Malayalam Ps: This is not a work from home opportunity. **Salary**: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Ability...


  • Kochi, India EDEN CAREER GUIDANCE & HR SOLUTIONS Full time

    Customer Relationship Executive - Qualification: Diploma/ Any Degree - Age Limit: 30 - Job Location: All kerala / Kochi - Good Salary and Good Incentives **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Morning shift Supplemental pay...


  • Kochi, India Teamsource Enterprises Full time

    Our prominent client for working with a educational services is urgently looking for a Female **Customer Relationship executives** for their Kochi head office. Education: Any Graduate Gender**:Female** Experience: Minimum two plus years experience as an Admin/Customer relation/Business associates position in a reputed organization. **English and Hindi...


  • Kochi, India Teamsource Enterprises Full time

    Our prominent client for working with a educational services is urgently looking for a Female customer relationship executives for their Kochi head office. Education: Any Graduate Gender**:Female** Experience: Minimum two plus years with English speaking skill. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹21,000.00 - ₹24,000.00 per...


  • Kochi, India EDEN CAREER GUIDANCE & HR SOLUTIONS Full time

    Customer Relationship Executive - Qualification: Plus Two/ Any Degree Passed - Exprience: 1 year Experienced in any filed - Job Location: Thodupuzha, Kanaghad, Kattakada, Kattappana, Peroorkada, Pandalam - Age Limit: 30 - Good salary & Incentives **Job Types**: Full-time, Permanent **Salary**: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Health...


  • Kochi, India EDEN CAREER GUIDANCE & HR SOLUTIONS Full time

    Customer Relationship Executive - Qualification: Plus Two/ Any Degree Passed - Exprience: 1 year Experienced in any filed - Job Location: Thodupuzha, Kanaghad, Kattakada, Kattappana, Peroorkada, Pandalam - Age Limit: 30 - Good salary & Incentives **Job Types**: Full-time, Permanent **Salary**: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Health...