E-commerce Executive
2 months ago
To reply on whatsapp queries regarding the product
To solve queries on telephonic conversation
To keep track of order right from order receipt till payment
To keep track of returned / exchange orders till refund
To understand their return / exchange reason and convince for credit note
To call for feedback details
To manage listing of new products on website
Internal team communication - in every department
To do whatsapp marketing - Send bulk messages
**Salary**: From ₹10,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- E-commerce: 1 year (preferred)
- total work: 1 year (preferred)
**Speak with the employer**
+91 9820237057
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