Factory Merchandiser

**Job Title: Factory Merchandiser**

**Number of vacancies: 1**

**Company: Vaanam Furnishings Pvt Ltd**

**Location: Coimbatore, Tamil Nadu**

**Key Responsibilities**:

- **Order Processing and Coordination**:

- Receive and review customer orders, verifying accuracy and completeness of information.
- Coordinate with sales, design, and production teams to ensure smooth order processing and timely production scheduling.
- Maintain regular communication with clients to provide updates on order status and resolve any queries or concerns.
- **Production Planning**:

- Collaborate with the production team to plan and schedule manufacturing activities based on order volumes and customer deadlines.
- Monitor production progress, ensuring adherence to production timelines and quality standards.
- Anticipate potential production delays and proactively communicate with relevant stakeholders to address issues.
- Ensure all approvals are taken from the client and passed on to the production on time ensuring quick processing of the orders on time.
- **Logistics and Customer Relations**:

- Provide excellent customer service and address customer inquiries and concerns in a professional and timely manner.
- Ensure the order is ready on time and arrange proper logistics and installation services in collaboration with the client.
- **Documentation and Reporting**:

- Maintain accurate and up-to-date records of order details, production schedules, and customer communications.
- Maintain sales records for the month and year total and send records to the top management weekly basis to track sales numbers.
- Prepare and present regular reports on order status, production progress, and customer feedback to the Production Manager.

**Qualifications and Requirements**:

- Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
- 1-2 years of experience as an Order processing co Ordinator OR Factory Merchandiser or in a similar role in a manufacturing environment. Suitable Or talented freshers can also be considered.
- Strong organizational and time management skills, with the ability to handle multiple tasks and prioritize effectively.
- Excellent communication and interpersonal abilities, with a customer-centric approach.
- Basic knowledge of furniture manufacturing processes and materials is a plus.
- Proficiency in MS Office and data management.

**Salary**: ₹18,000.00 - ₹20,000.00 per month

Schedule:

- Morning shift

License/Certification:

- Driver's License (preferred)

Willingness to travel:

- 25% (preferred)