Cce (Customer Care Executive) - Fashion Industry

4 weeks ago


Saket Delhi Delhi, India Neev HR Full time

**Responsibilities**
- Assist clients on order-on-line
- Deal with orders in the back end.
- Follow-up on orders and liaise with customers, retail, repair services, buyers, etc
- Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry
- Manage ongoing customer relationships utilizing our CRM tools
- Develop collaborative, positive working relationships with staff at our traditional boutiques
- Assist customers with after-sales service issues
- Be a primary contact for customer inquiries about our products and brand.
- Able to communicate concisely our company policies to client
- Maintain and update regular client correspondence
- Minimum of 0-2 years’ experience in customer service for a luxury company, preferably in fashion.
- Strong E Commerce background
- Must be a sales-oriented person.
- Quick learner with the ability to absorb extensive information on our brand's history, product offerings and communications/advertising program
- Outstanding written and verbal communication skills, great phone etiquette and elevated speech
- Proactive personality and self-motivator
- Demonstrates initiative with the ability to multi-task and detail oriented in a fast-paced environment
- Proven to be organized, methodical, rigorous
- Team player able to develop great relations with co-workers

**Salary**: ₹11,909.75 - ₹24,495.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

**Experience**:

- Customer support in Fashion Indsutry: 1 year (preferred)

**Language**:

- Fluent English (preferred)

**Speak with the employer**
+91 8527344759



  • New Delhi, India AM2PM Support Pvt Ltd Full time

    Job Title: Sr. Customer Care Executive/Customer Care Executive Job Overview - We bring you an excellent opportunity to work for a blended process. We are hiring for a CCE profile where your job will require interacting with customers in different ways. Responsibilities and Duties - Resolve customer complaints via Call. - Responding promptly to...


  • Delhi, India Mindlay Explorers Full time

    **Position: Customer Care Executive (Digital Marketing)** Location - Delhi Qualification: Graduate Experience: 2-3 years **Duties & Responsibilities**: - Create sales leads by persuading customers with right product knowledge. - Assist Online Sales Team with ordering, receiving, packing, courier and tracking of the shipment. - Coordinate with Online...


  • New Delhi, India Celebratejobs Full time

    Profile: Customer care executive (CCE) Process: US Inbound Shift: Night Shift Time: 9:00pm to 6:00Am Off: Roster Off Location: Mohan Estate, near to Sarita Vihar, South Delhi Roles & Responsibilities: - Handle incoming customer call. Resolve their computer, printer and scanner related queries. Clarify Customer requirements; probe for and confirm...

  • Production Executive

    1 month ago


    Delhi, Delhi, India Darzi On Call Services Pvt Ltd Full time

    **Company Description** Darzi On Call Pvt Ltd is a fashion company based in New Delhi providing end-to-end wardrobe solutions for women, men, and children. Established in 2015, it comprises a team of experienced fashion designers and tailors who work together to keep their customers on the edge of fashion trends while valuing their time. **Role...


  • Delhi, Delhi, India Aotsum Infotech Pvt. Ltd. Full time

    We are hiring for a **CCE** Industry: - Fashion (Garment) Experience: - 1-3 years Working days: - 6 days (Monday off) Working Time: - 10:00 - 8:00 pm Location: - Lajpat Nagar, New Delhi-110024 - Relationship build with the vendors - Good experience in coordination with the vendors - Customers handling - Good communication skills in English and...


  • New Delhi, India S&S Fashion House Full time

    About the brand: **S&S FASHION HOUSE** is an online women's apparel store established in 2020 and based in New Delhi, India. We are next-generation fashion brand that is stylish yet affordable. Job responsibilities: Handle customer complaints and provide appropriate solutions and alternatives so that they can be converted into sales. **Salary**:...


  • Delhi, Delhi, India timesjobs Full time

    1) Answer/Make calls professionally to provide information about products and services.2) Prepare quotes for the customers and answer their emails.3) Ensure full customer satisfaction.MUST HAVE SKILLS1) Very Fluent English.2) Passionate and hardworking.3) Confident and a good sense of humor.4) 1-week training will be provided on the tools we use and the...


  • Delhi, India timesjobs Full time

    1) Answer/Make calls professionally to provide information about products and services.2) Prepare quotes for the customers and answer their emails.3) Ensure full customer satisfaction.MUST HAVE SKILLS1) Very Fluent English.2) Passionate and hardworking.3) Confident and a good sense of humor.4) 1-week training will be provided on the tools we use and the...


  • Delhi, Delhi, India timesjobs Full time

    JOB DETAILSNew sales opportunities through lead follow-up and outbound cold calls and emails.Research on Industrial and Non Industrial Projects across IndiaFind correct person to reach through self-research and passing through Operator/ReceptionUnderstand customer needs and requirementsRoute qualified opportunities to the appropriate sales executives for...


  • Delhi, India timesjobs Full time

    JOB DETAILSNew sales opportunities through lead follow-up and outbound cold calls and emails.Research on Industrial and Non Industrial Projects across IndiaFind correct person to reach through self-research and passing through Operator/ReceptionUnderstand customer needs and requirementsRoute qualified opportunities to the appropriate sales executives for...


  • Delhi, India timesjobs Full time

    JOB DETAILSNew sales opportunities through lead follow-up and outbound cold calls and emails.Research on Industrial and Non Industrial Projects across IndiaFind correct person to reach through self-research and passing through Operator/ReceptionUnderstand customer needs and requirementsRoute qualified opportunities to the appropriate sales executives for...


  • Delhi, Delhi, India timesjobs Full time

    JOB DETAILSNew sales opportunities through lead follow-up and outbound cold calls and emails.Research on Industrial and Non Industrial Projects across IndiaFind correct person to reach through self-research and passing through Operator/ReceptionUnderstand customer needs and requirementsRoute qualified opportunities to the appropriate sales executives for...


  • delhi, India HR Interface Executive Search Services Full time

    About the Company: Our Client company, StylSmyth Ventures, is a fast growing apparel design outsourcing/home decor design services outsourcing startup (with global clients), a first mover in Design based Supply Chain Solutions - catering to the industry globally. In the past decade – Supply Chain for the Fashion, Home Goods & Allied industries have gone...


  • Delhi, India Andaaz Fashion Full time

    **Merchandising Internship** **About Andaaz Fashion** Andaaz Fashion is an ethnic fashion portal owned by SV Global Designs Private Limited, headquartered in New Delhi. The brand gained popularity with time and diversified its product range from Indian Ethnic wear for women to for men, children, and as well as fashion accessories. We are teamed up with...


  • Delhi, India Nature Sparsh Health Care Full time

    **Full Job Description**: **Responsibilities**: **1. Ensure outstanding customer satisfaction by maintaining strong working relationships.** **2. Handle the chat process and promptly answer the queries of the customers over Mail, Chat, Call, what’s app and social media. Providing the right information.** **3. Raising a ticket for every query and...

  • Fashion PR Intern

    1 month ago


    Delhi, Delhi, India Fashion Promouvoir Full time

    You will be working in a start up fashion PR in which you have to attend clients/designers/bloggers/stylists etc and follow up with them. Our company doesn't believe in brick and mortar office environment but in cafe meetings so if you have dream to learn directly what happens on field then only join. We are very flexible with the way we work but very...


  • Delhi, India Shyali Products Full time

    Data handling and soft communication skills needed. Should be aware of the local languages and patient polite talk manner. Basic computer skills needed - Experience- 0 - 3 Years- Salary- 90 Thousand To 1 Lac 75 Thousand P.A.- Industry- Front Office / Reception/Computer Operator/Assistant- Key Skills- Customer Care Executive Customer Support Executive...


  • Delhi, Delhi, India Nayak Aviation Services (P) Ltd. Full time

    We are looking for an Customer Care Executive to respond to queries from our customers. Customer Care Executive responsibilities include interacting with customers in a polite and pleasant manner, patiently hear out their query, get updates from our network of offices if required and provide a response to the customer. If you are a graduate and have at...


  • Delhi, Delhi, India Kelin Fashion Full time

    Assist in researching and developing seasonal fashion concepts, themes, and trends. - Source and select fabrics, trims, and materials for sampling and production. - Assist in creating and maintaining design documentation, including line sheets, color palettes, and style guides. - Support in the creation of mood boards and presentations for design meetings. -...


  • Delhi, India Triedge Solution Full time

    Position: - **Customer Care Executive** Location: - Delhi Immediate Joiners Automobile industry experience would be preferred. **Job Types**: Full-time, Fresher **Salary**: ₹15,000.00 - ₹22,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift - Monday to Friday Supplemental pay types: - Performance bonus