Subject Matter Expert
5 months ago
Serve as the primary point of contact for technical queries, escalations, and guidance from team members.
- Provide expert advice and support to resolve complex technical issues and challenges faced by the team.
- Conduct regular training sessions to enhance the technical skills and knowledge of team members.
- Collaborate with project managers, team leads, and other stakeholders to understand project requirements and provide technical recommendations.
- Stay updated with the latest trends, technologies, and best practices in your domain and share insights with the team.
- Review and assess the quality of deliverables to ensure compliance with project requirements and industry standards.
- Analyze data, metrics, and performance indicators to identify areas for improvement and implement solutions to enhance operational efficiency.
- Contribute to the development of process documentation, training materials, and knowledge base resources.
- Participate in client meetings, presentations, and discussions as a technical expert to address client concerns and requirements.
- Collaborate with cross-functional teams to streamline processes, optimize workflows, and drive continuous improvement initiatives.
Qualifications:
- Bachelor's degree in [relevant field] or equivalent practical experience. Master's degree preferred.
- In-depth knowledge and expertise in [specific domain or technology relevant to Tech2Globe's services].
- Strong analytical and problem-solving skills with the ability to troubleshoot technical issues and provide effective solutions.
- Excellent communication and interpersonal skills with the ability to convey complex technical concepts to non-technical stakeholders.
- Experience in training and mentoring team members to develop their technical skills and expertise.
- Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously.
- Proficiency in project management tools, productivity software, and collaboration platforms.
- Strong attention to detail and commitment to delivering high-quality results.
- Certification in [relevant technology or domain] is a plus.
**Salary**: ₹10,064.23 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Night shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- E-Commerce: 3 years (preferred)
- SME: 2 years (preferred)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9953999812
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