Associate - Client Service

4 weeks ago


Bengaluru, India Goodera Full time

\*Responsibilities:*
- Booking and managing volunteering events to assure that we eliminate roadblocks and provide high-quality services efficiently and support all operations for the client, end
- to-end i.e. from setup to delivery
- Manage and support all client communications
- Bridge the communication and provide backend support for client service teams' queries
- Assist in operations for the client's volunteering event, end-to-end i.e. from setup to delivery
- Complete required CS follow-up (internal or external) for communication from other departments within 24 hours
- Accurate follow-up with the client following all emergency protocols
- Follow-up communication with the client is accurately documented in the systems

EXPERTISE AND QUALIFICATIONS

**Requirement**:

- 1-3 Years of Experience
- Flexible to work across times of the day and on weekends and preferably based out of
Bangalore. It’s a 6-day job.
- Good Experience with Google & Microsoft tools (sheets, excel and drive, calendar, docs.)
- Real job experience handling multiple projects at one time and meeting tight deadlines
- Must have great proficiency in English verbal and written communication skills
- Driven to be self-motivated and reliable with excellent organizational skills

**Job Types**: Full-time, Regular / Permanent

**Salary**: Up to ₹300,000.00 per year

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Speak with the employer**
+91 9805784684



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