Tele Caller Executive

2 weeks ago


Hadapsar Pune Maharashtra, India YTPS HR Services Full time

Job Description:
**Responsibilities**:

- Contact potential customers via telephone to introduce our products/services.
- Explain the features and benefits of our products/services to prospective customers.
- Answer incoming calls from existing and prospective customers and address their inquiries promptly.
- Maintain a record of all calls made and ensure accurate documentation of customer information.
- Follow up with customers to ensure their satisfaction with our products/services.
- Achieve daily, weekly, and monthly targets for call volume and sales quotas.
- Keep abreast of product updates and promotions to effectively communicate them to customers.
- Collaborate with the sales team to identify opportunities for upselling or cross-selling our products/services.

**Requirements**:

- Proven experience as a Telecaller or similar customer service role.
- Excellent communication skills, both verbal and written.
- Strong interpersonal skills and the ability to build rapport with customers.
- Proficient in MS Office and CRM software.
- Ability to multitask and prioritize tasks effectively.
- Target-driven and results-oriented mindset.
- High school diploma or equivalent; additional certification in customer service is a plus.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Technical support: 1 year (required)
- tele sales: 1 year (required)
- total work: 1 year (required)

**Language**:

- Hindi (preferred)
- English (required)

Ability to Commute:

- Hadapsar, Pune, Maharashtra (required)

Ability to Relocate:

- Hadapsar, Pune, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 09156356127



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