Chat Support

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

Assisting in collecting inputs from search engines such as Google - Design and create reports, dashboards, and metrics on a weekly and monthly basis - Participate in project meetings, client handling, or team handling in a conference call - Work closely with the project team - Excellent Communication skills both Written Verbal - Strong Microsoft Office...

Assisting in collecting inputs from search engines such as Google - Design and create reports, dashboards, and metrics on a weekly and monthly basis - Participate in project meetings, client handling, or team handling in a conference call - Work closely with the project team - Excellent Communication skills both Written Verbal - Strong Microsoft Office...

Assisting in collecting inputs from search engines such as Google - Design and create reports, dashboards, and metrics on a weekly and monthly basis - Participate in project meetings, client handling, or team handling in a conference call - Work closely with the project team - Excellent Communication skills both Written Verbal - Strong Microsoft Office...

Assisting in collecting inputs from search engines such as Google - Design and create reports, dashboards, and metrics on a weekly and monthly basis - Participate in project meetings, client handling, or team handling in a conference call - Work closely with the project team - Excellent Communication skills both Written Verbal - Strong Microsoft Office...

**Designation - International web and chat support (non - voice process)** **Salary package - CTC is between 3.12 Lacs to 4.20 Lacs + allowance** **Basic salary will depend upon Hr as per your interview.** **Job location - Ahmedabad** **Mode of Interview - VIRTUAL** **HAVE TO RELOCATE AFTER SELECTION** (WFO) **1.Excellent written communication...

Assisting in collecting inputs from search engines such as Google - Design and create reports, dashboards, and metrics on a weekly and monthly basis - Participate in project meetings, client handling, or team handling in a conference call - Work closely with the project team - Excellent Communication skills both Written Verbal - Strong Microsoft Office...

**Responsibilities**: 2. Issue Resolution: Identify and troubleshoot customer issues, providing appropriate solutions or escalating complex problems to higher-level support teams. 3. Customer Satisfaction: Ensure customer satisfaction by actively listening to customer concerns, empathizing with their situations, and going the extra mile to meet their...

About the Role:We are seeking a highly experienced and ITIL v4 certified Service Desk Manager to lead and oversee the day-to-day operations of our 24/7 Service Desk team. In this critical role, you will play a pivotal role in ensuring the efficient and effective delivery of IT support services, aligning with ITIL best practices and exceeding client Desk...

About the Role:We are seeking a highly experienced and ITIL v4 certified Service Desk Manager to lead and oversee the day-to-day operations of our 24/7 Service Desk team. In this critical role, you will play a pivotal role in ensuring the efficient and effective delivery of IT support services, aligning with ITIL best practices and exceeding client Desk...