Housekeeping Attendant
2 months ago
Summary
Cleans and tidies pantry and toilet.
- Ensures all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
- Embraces all Touches of Hyatt and the Rooms Top 20 have been implemented.
- Works in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
- Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
- Responds to the Maritz scores and ensures that the relevant changes are implemented.
- Checks and verifies room status report.
- Records and completes the Attendant’s Verification Report accurately.
- Checks and replenishes Minibar Bar. Raises bills for consumed items
- Reports adverse guest comments.
- Reports lost and damaged items.
- Reports room defects.
- Cleans and make-up guest rooms.
- Ensure all expected arrival rooms to be clean on time.
- Ensure all occupied room serviced in timely manner.
- Empties soiled linen.
**Qualifications**:
Cleans and tidies pantry and toilet.
- Ensures all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
- Embraces all Touches of Hyatt and the Rooms Top 20 have been implemented.
- Works in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
- Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
- Responds to the Maritz scores and ensures that the relevant changes are implemented.
- Checks and verifies room status report.
- Records and completes the Attendant’s Verification Report accurately.
- Checks and replenishes Minibar Bar. Raises bills for consumed items
- Reports adverse guest comments.
- Reports lost and damaged items.
- Reports room defects.
- Cleans and make-up guest rooms.
- Ensure all expected arrival rooms to be clean on time.
- Ensure all occupied room serviced in timely manner.
- Empties soiled linen.
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