System Admin
6 days ago
As a System Admin at Dew Software, you will be responsible for ensuring the stability, security, and optimal performance of our clients' IT systems. You will work as part of a team of skilled professionals in a fast-paced environment where you will be required to analyze, diagnose, and resolve complex systems issues. Our company is dedicated to driving digital innovation, and as such, you will be exposed to the latest cutting-edge technologies and the opportunity to work with Fortune 500 companies. Dew Software is a global leader in the Digital Transformation space, with a strong commitment to quality and excellence, and we operate from 14 development centers spanning 9 countries.
**Responsibilities**:
- Monitor and maintain the stability of clients' IT systems and networks.
- Identify and resolve technical issues related to hardware, software, networking, and operating systems.
- Install and configure software and hardware, ensuring system and network security.
- Manage user accounts, permissions, and access rights in accordance with best practices.
- Develop and maintain documentation on system configurations, procedures, and processes.
- Provide technical support to end-users in a timely and effective manner.
- Stay up-to-date with emerging trends and technologies in the IT industry.
**Requirements**:
- Bachelor's degree in Computer Science or a related field.
- 3+ years of experience in system administration.
- Good understanding of Linux and Windows server operating systems.
- Familiarity with Virtualization, Storage, and Backup technologies.
- Knowledge of networking protocols and services such as TCP/IP, DNS, DHCP, and VPNs.
- Excellent troubleshooting and problem-solving abilities.
- Strong communication skills and ability to work collaboratively in a team environment.
- Experience in AWS
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