Customer Care Representative
3 weeks ago
We are looking for a Call Centre Representative to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality. You are responsible for meeting personal and team targets as well as our customer satisfaction.
**Key Responsibilities**
- Handle many inbound and outbound calls to customers and clients.
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by taking the extra mile
**Requirements and skills**
- Good Communication skills required.
- Age limit 18 to 26 years male & female both can apply
**Benefits**
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Internet reimbursement
- Leave encashment
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹12,000.00 - ₹25,800.00 per month
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- Hindi (required)
**Ability to Commute**:
- Delhi, Delhi (required)
**Contact HR**:
**Phone**: +91-8700770459
**Salary**: ₹13,000.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid time off
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
Ability to Commute:
- Kirti Nagar, Delhi, Delhi (required)
Work Location: In person
**Speak with the employer**
+91 8700770459
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