Customer Success Manager-l3
2 months ago
**Mission**: To grow the Enterprise Sales Business for the organization by adding new enterprise customer and growing the solution portfolio in customer accounts.
**Mission**:The purpose of the role is to work in individual capacity and collaborate with the product team and solution architect team to drive the revenue number in Enterprise Business Segment.
**Key Deliverables**:
- Handling end-to-end sales for the Enterprise Business Accounts.
- Work in white space to add new logos in Enterprise Business Segment.
- Selling IT Infrastructure or IT Transformation Solution to Enterprise Accounts
- Selling across the verticals
- Working on GTM strategies and seeding as a Solution Partner in Client Account
- Working on the leads for qualifying and taking it to a closure
- Account Planning, Mapping, meeting the Decision Making Unit of the prospect or existing clients
- Understanding the clients existing infrastructure and the pain points and building on the clients transformation journey/ growth journey
- Pitching the right solution with the help of Pre-Sales team members
- Cross-Selling and Up-Selling
- Growing the Account
- Maintaining a healthy strong funnel on solution portfolio
- Answering the RFI/RFP/PoC etc with the help of Pre-Sales team
- Managing the business ecosystem/stakeholders and leveraging it for getting leads/ pre-sales / closures
- Working on BOM and pricing
- Handling presentations, techno commercial negotiations and Closures
- Create Customer Experience Excellence through continuous follow-up and customer interaction
- Working with other cross-functional team like marketing for carrying out different client/vendor related activities
- Take Sales Accreditation on different product lines which helps for strong pitching.
**Job Types**: Full-time, Permanent
Pay: ₹1,800,000.00 - ₹2,500,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Fixed shift
- Morning shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Work Location: In person
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