Hiring for Video Kyc Agent

2 weeks ago


Bengaluru, India Jupiter Full time

At Jupiter, we are building a new age personalized mobile-first, AI-based digital bank. We are a fast-paced tech startup that relentlessly innovates each day to make banking more accessible and transparent for our users.

To help us grow, we are looking at awesome team-players to join us and contribute towards building a community first digital bank.

Join us if you wish to build the bank of the future

We are looking for a
**Video KYC agent (3 months contractual role )** who will manage large amounts of outbound calls in a timely manner. Identify and assess customers’ needs to achieve satisfaction. Will help in building sustainable relationships and trust with customer accounts via interactive communication.

**Responsibilities**:

- Managing large amounts of outbound calls in a timely manner.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts via interactive communication.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Ability to multi-task, set priorities, and manage time effectively.

**Required Skills**:

- Excellent verbal communication skills.
- Approachable, and a team player with a learning and forward-thinking mindset.
- Creating delightful customer relationships which include consistent follow-through, setting proper expectations, and advocating for client issues within internal departments.
- Willing to work 5 days a week.
- Day-shifts / HSR Layout is the work location


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