Quality Caller
2 weeks ago
Certification in quality control would be a strong advantage (ISO 9000, Euro etc.)
**Sector Preference: BPO/ Service Industry/ Hospitality/ Facility Management**
**Job Description**:
Monitoring and auditing calls for assigned employees
Audit calls and give feedback on strength and developmental areas to improve employees performance
Ensuring achieving the assigned monthly calls
Using quality monitoring data management system to compile and track performance at individual level and share feedback
Provide feedback and quality report to internal team
Suggest training needs and developments
Good communication skills
Good listening skills
**Salary**: ₹8,086.00 - ₹27,788.28 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 7977965128
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