Customer Relation Executive

2 weeks ago

Ernakulam, India Analytix Corporate Solutions Pvt Ltd Full time

As a Customer Relation Executive, your primary responsibility is to maintain and enhance the relationship between the company you work for and its customers. Your role is crucial in ensuring customer satisfaction and loyalty, which ultimately contributes to the success of the business.

**Responsibilities:

- **
- Relationship Management: Building strong relationships with customers by understanding their needs, preferences, and pain points. Personalization and empathy are essential to make customers feel valued and heard.
- Sales and Upselling: Identifying potential upselling or cross-selling opportunities to promote additional products or services that align with the customer's interests or requirements.
- Handling Difficult Customers: Dealing with challenging situations and difficult customers calmly and effectively, ensuring that their issues are resolved or forwarded to the appropriate channels.
- Feedback Collection: Actively seeking and collecting feedback from customers to understand their experiences and suggestions for improvement. This feedback is crucial for the company's continuous improvement.
- Customer Retention: Implementing strategies to retain existing customers and reduce churn. Keeping customers happy and satisfied is more cost-effective than acquiring new ones.
- Product Knowledge: Acquiring in-depth knowledge of the company's products or services to answer customer inquiries accurately and recommend suitable solutions.
- CRM (Customer Relationship Management): Utilizing CRM software to manage customer interactions, track issues, and maintain customer records effectively.
- Customer Loyalty Programs: Assisting in the implementation and management of customer loyalty programs to reward and retain loyal customers.
- Collaborating with Other Departments: Liaising with different departments, such as sales, marketing, and product development, to ensure that customer feedback is relayed appropriately and any issues are addressed promptly.
- Reporting: Preparing reports and presenting data related to customer satisfaction, feedback trends, and improvement areas to management for decision-making.

**Qualifications:

- **
- Any graduates / fresher are preffered
- Good communication skill, with basic computer knowledge.

Schedule:

- Day shift

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)

**Speak with the employer**
+91 9567802201

  • Customer Relations Executive

    4 weeks ago

    Ernakulam, India Factor Human Resources Pvt Ltd Full time

    **Contact: 9778783902** **Qualifications** - 12th/Bachelor's degree in business, marketing, or related field **Experience** - 1+ years of experience in customer retention, customer service, or sales - Experience in the broadband industry is a plus point **Job Summary** A Retention Executive will be responsible for contacting customers to retain them and...

  • Customer Relations Executive

    4 weeks ago

    Ernakulam, India Willmount Resorts Full time

    A Customer Relations Executive plays a crucial role in managing reservations and ensuring a smooth process for guests. Here are some key responsibilities and tasks associated with this role: - **Reservation Management**: - Input reservation details accurately into the booking system. - Ensure that all necessary information, such as guest preferences and...

  • Customer Relations Executive

    4 weeks ago

    Ernakulam, India Willmount Resorts Full time

    A Customer Relations Executive plays a crucial role in managing reservations and ensuring a smooth process for guests. Here are some key responsibilities and tasks associated with this role: - **Reservation Management**: - Input reservation details accurately into the booking system. - Ensure that all necessary information, such as guest preferences and...

  • Customer Relations Executive

    1 month ago

    Ernakulam, India Willmount Resorts Full time

    A Customer Relations Executive plays a crucial role in managing reservations and ensuring a smooth process for guests. Here are some key responsibilities and tasks associated with this role: - **Reservation Management**: - Input reservation details accurately into the booking system. - Ensure that all necessary information, such as guest preferences and...

  • Customer Relation Executive

    4 weeks ago

    Ernakulam, India Fast & Timely Full time

    **Elevate Customer Experiences as a Customer Relations Executive!** Are you a dynamic, people-oriented individual looking to launch your career with a role that places customers at the heart of every interaction? We're excited to welcome both male and female freshers to join us as Customer Relations Executives! About Us: At **Fast & Timely**, we believe...

  • Customer Relations

    4 weeks ago

    Ernakulam, India V4U JOBS HR CONSULTANTS Full time

    JOB TITLE CUSTOMER RELATIONS EXECUTIVE-FEMALE-ERNAKULAM-VALANJAMBALAM(JOB CODE-B011223) GENDER FEMALE EXPERIENCE REQUIRED MIN 1YR EXP SALARY NEGOTIABLE QUALIFICATION DEGREE V4U JOBS HR CONSULTANTS, ALUVA,COCHIN, CALL/WHATSAPP-9746457086/9745252022

  • Customer Relations Executive

    7 days ago

    Ernakulam, India Willmount Resorts Full time

    To be the first point of customer contact for sales and bookings by developing relationships with existing and potential clients, so as to increase bookings across all Willmount Properties **Description** - The Reservation Executive handles requests from guests, companies and travel agents via phone or other platforms. - He/She makes sure booking...

  • Customer Relation Executive

    1 month ago

    Ernakulam, India Defzen Projects Pvt Ltd Full time

    Handling clients, regular follow-ups of the clients Maintaining healthy relations with the client. Communicating with existing clients on calls & fixing appointments. Have to attend and handle client meetings. Making welcome calls to the clients in order to impart all the relevant information related to them. Understanding the customer's interest while...

  • Customer Relation Executive

    1 month ago

    Ernakulam, India Factor Human Resources Pvt Ltd Full time

    **Qualifications** - **12th/Bachelor's degree in business, marketing, or related field** **Experience** - **1+ years of experience in customer retention, customer service, or sales**: - **Experience in the broadband industry is a plus point** **Job Descriptions** - Out Call customer from the database provided and retain customers as per company targets -...

  • Customer Relation Executive

    1 week ago

    Ernakulam, India RICHMAX FINVEST PRIVATE LIMITED Full time

    Achieve individual sales goals. - Ensure the operations and day-to-day workflow of the branch are running smoothly. - maintaining good customer relation. - Upgrade product knowledge. - Generating the leads through various channels. - Convert the generated leads in to business. - Performs other related duties as assigned. - Adhere to company policies,...

  • Customer Relations Executive-female-3

    4 weeks ago

    Ernakulam, India V4U JOBS HR CONSULTANTS Full time

    JOB TITLE CUSTOMER RELATIONS EXECUTIVE-FEMALE-3 POSITIONS-ERNAKULAM-KALOOR(JOB CODE-A011223) GENDER FEMALE EXPERIENCE REQUIRED FRESH OR EXP SALARY NEGOTIABLE+ACCOMMODATION QUALIFICATION PLUS TWO OR DEGREE V4U JOBS HR CONSULTANTS, ALUVA,COCHIN, CALL/WHATSAPP-9746457086/9745252022

  • Customer Relation Executive

    1 month ago

    Ernakulam, India alphex hr management services pvt.ltd Full time

    **Customer Communication**: - Address customer inquiries, concerns, and complaints promptly and professionally. - Provide product information and assist customers in making informed decisions. - **Relationship Building**: - Build and nurture long-term relationships with customers. - Understand customer needs and preferences to offer personalized service. -...

  • Customer Relations Executive

    1 month ago

    Ernakulam, India Ncs Hyundai Full time

    Coordinate and record customer appointment bookings and plot capacity planning to ensure a smooth flow of operations in the dealership. Handle the customer's concern, analyze the root cause, and take improvement actions. Ensure all customers' voices are promptly reported to dealer management. **Salary**: ₹12,000.00 - ₹18,000.00 per...

  • Customer Relations Executive

    4 weeks ago

    Ernakulam, India TRINITY INTERNATIONAL STUDY ABROAD AND ACADEMY Full time

    Handle Customer's Inbound And Outbound Calls. - Answering phones and explaining the product and services offered by the company. - Fix Appointments For Counselors And Generate Walk-In. - Counselling all student walk in’s for available study options as per their respective profiles - To provide professional and high-quality counselling services to students...

  • Customer Relation Executive

    1 month ago

    Ernakulam, India NEO GUIDE Full time

    Industry : Automobile Customer support for Inbound and outbound call Customer support for service oriented queries and post service confirmation of vehicles Good communication in English and Malayalam **Job Types**: Full-time, Fresher **Salary**: ₹13,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: -...

  • Customer Relation Officer

    4 weeks ago

    Ernakulam, India Brilfox Full time

    Urgently Looking for a Customer relation officer. - 2-4 year experience in Customer Support - Customer Complaint handling and resolving skills - Law graduates preferred - Working Time: 9:30am to 5:30pm For more details please call 9995832990 **Salary**: ₹20,000.00 - ₹25,000.00 per month Schedule: - Day shift - Monday to Friday **Speak with the...

  • Customer Relations Executive

    4 weeks ago

    Ernakulam, India Deva Steels Full time

    **Key Responsibilities**: - **Sales Order Preparation**:Order must be prepared and update with ASM - **Follow up**:Follow up on the sales order. - **Quotations**:Create Quotations based on the customer requirements - **Problem Resolution**: Address member inquiries, concerns, and complaints promptly and effectively. Collaborate with relevant departments to...

  • Customer Relation Executive

    2 weeks ago

    Ernakulam, India Skillzway Eduhub Private Limited Full time

    CRE requred for pet grooming and accessories shop firm at kadavnthra, female canddates can apply. **Salary**: From ₹15,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 1 year (preferred) - Customer service: 1...

  • Customer Relation Associate

    4 weeks ago

    Ernakulam, India Dermatology and Cosmetology Full time

    Urgently hiring smart and energetic customer Relation Associates. Qualification : Diploma/ Bachelors in any discipline **Job Type**: Fresher **Salary**: ₹12,000.00 - ₹18,000.00 per month Schedule: - Day shift - Flexible shift - Rotational shift Ability to commute/relocate: - Ernakulam, Ernakulam - 682036, Kerala: Reliably commute or planning to...

  • Customer Relation Associate

    4 weeks ago

    Ernakulam, India ORE EQUIPE Full time

    Urgently hiring smart and energetic customer Relation Associates. Qualification : Diploma/ Bachelors in any discipline **Job Type**: Fresher Pay: ₹12,000.00 - ₹18,000.00 per month Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus Ability to commute/relocate: - Ernakulam, Ernakulam - 682036, Kerala: Reliably commute...