Customer Relationship Executive
2 months ago
Must be able to handle customer’s inbound and outbound calls
Must explain to the customers the proper details of the property
Building and maintaining a profitable relationship with customers and doing follow-up calls
Listen to customer concerns and after sales complaints if any with the goal of identifying the causes of the problem
Select appropriate responses to customer’s issues and work quickly to resolve them.
Refer advanced cases to management for resolution, providing background information as necessary
Anticipate customer needs, following up with previous customers to offer reorders or additional services
Maintain and regularly update financial account information using computer software programs
Day-to-day follow-ups on existing leads
**Salary**: ₹12,000.00 - ₹15,000.00 per month
Schedule:
- Morning shift
Supplemental pay types:
- Performance bonus
- Quarterly bonus
Application Question(s):
- Good communication skills in English: Yes or No
Work Location: In person
Application Deadline: 05/04/2024
Expected Start Date: 08/04/2024
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